Tell me about a time you had to pivot your feature engineering strategy after the model performance failed to meet expected accuracy.
- Situation
- Our user churn model had a high variance in its predictions. I noticed the performance plateaued during validation.
- Task
- I needed to reduce the error rate to make the model useful for marketing intervention.
- Action
- I analyzed the feature importance plots and realized that several interactions were causing overfitting. I removed those variables and engineered new log-transformed features instead.
- Result
- The updated feature set reduced the root mean squared error by 14 percent.