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Keyholder, 12 South
Away · Nashville: 12 South
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What Away asks for
From Away's Keyholder, 12 South ad, checked 4 Nov 2026.
Team leadership and coaching
Leading and guiding a team of retail associates, which includes onboarding new hires and providing regular feedback and coaching to help them develop.
Customer experience standards
Delivering high quality customer service by creating personalized experiences for every visitor and maintaining brand standards throughout the store.
Store operations and KPIs
Managing in-store processes and operations while meeting individual sales goals and key performance indicators to support the overall success of the location.
Physical store tasks
Ability to perform physical retail tasks including standing for long periods and moving items weighing as much as 25 pounds.
The ad asks for candidates who can maintain open availability, working an average of at least 30 hours per week, including specific weekend and closing shifts. Based in Nashville.
How the example answers the ad
Three of the four requirements above, each matched to a line in the example.
Team leadership and coaching
“Coaches a team of 6 associates on advanced sales techniques to increase average transaction values by 10 percent.”
Leading a team of 6 associates through coaching on sales techniques addresses team leadership and coaching.
Store operations and KPIs
“Exceeds monthly sales targets by 15 percent through active lead generation and personalized product demonstrations.”
Exceeding monthly sales targets by 15 percent through lead generation and demonstrations covers the requirement for store operations and KPIs.
Physical store tasks
“Organizes back-of-house inventory to streamline the replenishment process during peak holiday hours.”
Organizing back-of-house inventory and streamlining product replenishment addresses the physical store tasks part of the requirement.
The whole example as text
Ethan Park · Retail Keyholder
Summary
Retail keyholder with 4 years of experience in high-end travel goods and apparel. Manages daily floor operations and inventory workflows to maximize store performance. Trains team members on service standards and product knowledge to drive consistent revenue. Executes visual merchandising strategies while overseeing stockroom logistics for efficient product replenishment.
Experience
Retail Keyholder · Tumi
Seattle, WA · 2025 - Present
- Exceeds monthly sales targets by 15 percent through active lead generation and personalized product demonstrations.
- Oversees daily opening and closing procedures, including cash management and security protocols for a high-traffic location.
- Coaches a team of 6 associates on advanced sales techniques to increase average transaction values by 10 percent.
Retail Associate · Lululemon
Bellevue, WA · 2024 - 2025
- Increased customer conversion rates by 8 percent through intentional guest engagement and high-quality service.
- Onboards new seasonal staff members on operational tasks, store values, and point-of-sale functionality.
Sales Associate · REI
Seattle, WA · 2023 - 2024
- Maintained store cleanliness and visual merchandising integrity across 5,000 square feet of retail space.
- Achieved a 95 percent customer satisfaction rating based on internal post-purchase survey metrics.
Sales Assistant · Nordstrom Rack
Seattle, WA · 2022 - 2023
- Processes 50-plus transactions daily using high-speed POS software while maintaining accuracy.
- Organizes back-of-house inventory to streamline the replenishment process during peak holiday hours.
Education
Bachelor of Arts in Business Administration · University of Washington
Seattle, WA · 2018 - 2022
- Maintained a 3.7 GPA in marketing and retail management coursework.
- Completed a senior capstone project on omni-channel retail optimization strategies.
Skills
Frequently asked questions
Is the example from an employee?
No. It is an AI-written example for this ad, made to show how a resume can answer it.
What is the specific schedule for this role?
This is a full-time role requiring an average of 30 hours per week. You must work at least two Fridays and Sundays per month, three Saturdays per month, and two closing shifts per week.
Do I need prior leadership experience?
The ad looks for growing leaders in retail, customer service, or hospitality who can support team development and drive results.
Do I need to meet every single qualification to apply?
No. Away encourages you to apply even if you are not certain you meet every qualification.
Where do I apply?
On the official Away posting, through the job link on this page.
What happens when I tailor my resume here?
Your resume opens in the editor next to this job. Tailor it in one click, then keep or discard the edits. You only need an account to download.