Experienced HR Assistant Resume Example

HR Assistant · Community Outreach Alliance

Boston, MA · 2023 - Present

• Manages full-cycle recruitment for 75+ employees and 200+ volunteers annually, reducing time-to-hire by 15% through optimized ATS utilization and community outreach initiatives.
• Facilitates new hire onboarding and orientation programs for diverse staff and volunteer cohorts, improving first-year retention rates by 10% within key program areas.
• Administers benefits enrollment and HRIS data management for a growing team, ensuring 99% data accuracy and compliance with evolving non-profit regulations.
• Provides direct support on employee relations issues, resolving 90%+ of minor conflicts proactively and assisting with formal investigations to maintain a positive work environment.

HR Coordinator · Urban Renewal Foundation

Boston, MA · 2021 - 2023

• Coordinated recruitment efforts for 50+ positions across various departments, improving candidate pipeline diversity by 20% through targeted outreach to underserved communities.
• Managed HRIS system (ADP Workforce Now) for 150+ employees, ensuring accurate record-keeping and generating monthly HR reports that informed strategic planning by senior leadership.
• Assisted in developing and implementing new volunteer management policies, leading to a 25% increase in volunteer satisfaction scores as measured by annual surveys.
• Streamlined HR administrative processes, including digitalizing personnel files for 200+ records, resulting in a 10% reduction in document retrieval time.

Administrative Assistant (HR Focus) · Local Social Services Agency

Boston, MA · 2020 - 2021

• Provided comprehensive administrative support to the HR department, processing payroll for 30+ employees bi-weekly with 100% accuracy.
• Assisted in organizing and tracking training programs for staff, achieving 95% participation rates in mandatory compliance workshops.
• Managed scheduling and logistics for candidate interviews, enhancing the efficiency of the hiring process by 15%.

Bachelor of Science in Human Resources Management, Summa Cum Laude · Northeastern University

Boston, MA · 2016 - 2020

• GPA: 3.95/4.0
• Relevant Coursework: Talent Acquisition, Organizational Behavior, HR Law & Ethics, Non-profit Management, Diversity & Inclusion in the Workplace
• Senior Capstone Project: 'Impact of Volunteer Engagement Strategies on Non-Profit Retention Rates', analyzing best practices for organizations with high volunteer reliance.

HR Assistant · Nexus Corp

Seattle, WA · 2024 - Present

• Managed full-cycle onboarding for an average of 15 new hires per month, improving first-week retention by 10% through comprehensive orientation programs.
• Administered benefits enrollment and inquiries for 300+ employees, resulting in a 95% accuracy rate for data entry and processing.
• Spearheaded the migration of 500+ employee records to a new HRIS (Workday), reducing data retrieval time by 25% for HR team members.
• Provided front-line support for employee relations, resolving 90% of initial inquiries within 24 hours and escalating complex issues to HR management.

Junior HR Coordinator · Evergreen Solutions

Seattle, WA · 2022 - 2024

• Supported the recruitment department by coordinating interviews for 20-25 candidates weekly, significantly reducing time-to-hire by an average of 5 days.
• Maintained and updated confidential employee files for 200+ personnel, ensuring 100% compliance with record-keeping policies and data privacy regulations.
• Assisted with payroll processing for 150 non-exempt employees, achieving a 98% error-free rate through diligent data verification and communication with finance.
• Developed and distributed HR communications, including policy updates and benefits information, reaching all employees efficiently via internal platforms.

Operations Coordinator · Pacific Logistics

Seattle, WA · 2021 - 2022

• Managed logistics for 50+ client shipments monthly, improving on-time delivery rates by 15% through optimized scheduling and vendor coordination.
• Streamlined inventory tracking processes for 2000+ items, reducing discrepancies by 20% and improving overall warehouse efficiency.
• Developed and maintained positive client relationships, serving as a primary point of contact for 30 key accounts and resolving inquiries with a 99% satisfaction rating.
• Trained 5 new team members on operational procedures and software, contributing to a 10% reduction in training time.

Bachelor of Arts in Communication · University of Washington

Seattle, WA · 2017 - 2021

• Graduated Cum Laude with a GPA of 3.7/4.0
• Relevant Coursework: Organizational Communication, Intercultural Communication, Business Ethics, Human Relations in the Workplace
• Completed capstone project on "Effective Communication Strategies for Diverse Teams," analyzing case studies to improve team cohesion and productivity