Your Five9 resume, matched to the job ad
Drop in your resume and it opens next to this job, ready to tailor in one click.
4.8 from 167 in-app reviews
Enterprise Sales Director - Northeast
Five9 · United States (Remote)
Tailor your resume to this job
No account needed to start.
What Five9 asks for
From Five9's Enterprise Sales Director - Northeast ad, checked 4 Nov 2026.
Enterprise sales lifecycle
Managing the entire sales cycle from identifying leads and cold calling to closing complex enterprise deals and transactional sales.
C-level engagement
Experience selling software solutions directly to executive leadership and C-level stakeholders.
Contact center software sales
Specialized experience selling contact center software, particularly to organizations with fewer than 1,000 seats.
Revenue generation and forecasting
Developing business plans, meeting quarterly and annual quotas, and maintaining account forecasts within tools like Salesforce.
The ad asks for a minimum of 10 years of experience in sales or service for customer contact centers, including at least 5 years of outside enterprise software sales. This is a fully remote role in the United States.
How the example answers the ad
Three of the four requirements above, each matched to a line in the example.
Enterprise sales lifecycle
“Managed the full sales lifecycle from prospecting via social selling to final contract negotiation”
Mentioning the process from prospecting through to contract negotiation shows the full scope of the enterprise sales lifecycle.
Revenue generation and forecasting
“Maintained 95 percent forecast accuracy using Salesforce data analytics and rigorous pipeline hygiene”
The 95 percent forecast accuracy and use of Salesforce analytics cover the requirement for revenue generation and forecasting.
C-level engagement
“Delivered technical demonstrations to C-suite stakeholders to validate ROI and operational efficiency”
Presenting technical demonstrations directly to C-suite stakeholders involves the executive leadership engagement requested.
The whole example as text
Nadia Al-Rashid · Enterprise Sales Director
Summary
Enterprise Sales Director with 12 years of experience in the contact center and cloud technology sector. Drives revenue growth through direct sales to C-level executives at large enterprise organizations. Manages complex sales cycles using Salesforce to forecast accurately and maintain a pipeline. Secures high-value contracts through strategic networking and targeted cold calling efforts.
Experience
Enterprise Sales Director · Genesys
Remote · 2020 - Present
- Achieved 125 percent of the annual 2.5 million dollar quota consistently over four fiscal years
- Closed 15 large-scale deals involving 1,000 plus seat implementations for global financial institutions
- Managed the full sales lifecycle from prospecting via social selling to final contract negotiation
- Partnered with engineering teams to tailor cloud solutions for specific industry compliance requirements
- Maintained 95 percent forecast accuracy using Salesforce data analytics and rigorous pipeline hygiene
Senior Account Executive · RingCentral
Los Angeles, CA · 2018 - 2020
- Generated 1.8 million dollars in annual recurring revenue through mid-market and enterprise acquisitions
- Developed strategic relationships with CIOs to position cloud voice solutions as infrastructure upgrades
- Increased average deal size by 30 percent through consultative selling and comprehensive solution mapping
- Executed outbound cold calling campaigns that converted 15 percent of leads into qualified discovery meetings
- Led quarterly business reviews with top-tier accounts to drive upsell opportunities and contract renewals
Account Executive · Talkdesk
San Francisco, CA · 2016 - 2018
- Exceeded annual revenue targets by 15 percent in two consecutive years while expanding the customer base
- Secured 12 major cloud migration contracts within the healthcare and retail sectors
- Collaborated with marketing to refine value propositions for contact center software decision-makers
- Delivered technical demonstrations to C-suite stakeholders to validate ROI and operational efficiency
- Utilized Salesforce CRM to track 40 plus active opportunities per quarter with high conversion rates
Sales Representative · 8x8
San Jose, CA · 2014 - 2016
- Developed foundational sales territory, resulting in 600 thousand dollars of new business revenue in the first year
- Conducted 20 plus cold calls daily to identify new business opportunities in the SMB and mid-market spaces
- Streamlined the lead qualification process to focus on high-intent prospects for the sales engineering team
- Participated in regional industry trade shows to cultivate relationships with potential buyers and partners
- Maintained detailed records of customer interactions to improve follow-up effectiveness and lead nurturing
Education
Bachelor of Science in Business Economics · University of California, Los Angeles
Los Angeles, CA · 2010 - 2014
- Completed coursework in Advanced Microeconomics and Financial Modeling
- Participated in Data Analytics research projects for local startups
- Graduated with Cum Laude honors for academic excellence
Master of Business Administration · University of Southern California
Los Angeles, CA · 2016 - 2018
- Specialized in Strategic Management and Corporate Leadership
- Published thesis on Cloud Adoption Trends in Enterprise Environments
- Maintained status on the Dean's List throughout the duration of the program
Skills
Frequently asked questions
Is the example from an employee?
No. It is an AI-written example for this ad, made to show how a resume can answer it.
What regions are covered by this role?
The position focuses on the Northeast United States, including Pennsylvania, New York, New Jersey, and the New England states.
Is previous contact center experience required?
Yes. Candidates need at least 10 years of experience in operations, sales, or service specifically for customer contact or engagement centers.
Where do I apply?
On the official Five9 posting, through the job link on this page.
What happens when I tailor my resume here?
Your resume opens in the editor next to this job. Tailor it in one click, then keep or discard the edits. You only need an account to download.