Import Sales Manager Resume Example

Import Sales Manager · EcomGlobal Logistics

Los Angeles, CA · 2018 - Present

• Spearheaded sales initiatives for D2C import logistics, growing annual revenue by 45% ($12M to $17.4M) for the e-commerce division within 3 years.
• Secured 25+ new high-value client accounts, primarily online retailers and subscription box services, increasing market share by 15% in the Asia-US import corridor.
• Developed and implemented custom supply chain solutions, reducing client lead times by an average of 20% and improving inventory turnover rates by 18%.
• Collaborated with operations to integrate API-driven tracking and reporting, enhancing client visibility and satisfaction scores by 10%.
• Managed a portfolio of over 50 key accounts, achieving a 95% client retention rate through proactive communication and strategic planning.

Senior Account Manager · Pacific Trade Partners

Long Beach, CA · 2014 - 2018

• Managed a client portfolio generating over $8 million in annual import revenue, exceeding sales quotas by an average of 15% each year.
• Negotiated favorable freight rates and service agreements with carriers, achieving a 10% cost reduction for clients on ocean and air shipments from Asia.
• Provided expert guidance on HTS classification and customs compliance for consumer goods, reducing potential tariff penalties by 5% across managed accounts.
• Increased shipment volume for key clients by an average of 20% through strategic route optimization and multimodal transport solutions.
• Trained junior sales team members on best practices for international trade documentation and client relationship management.

Sales Executive · AsiaLink Freight Solutions

San Francisco, CA · 2011 - 2014

• Generated $2.5 million in new business over three years by targeting small to medium-sized importers of consumer electronics and apparel from China.
• Successfully converted 30+ new accounts through cold calling, networking, and tailored service proposals, consistently surpassing quarterly targets by 10-12%.
• Assisted clients with import documentation, Incoterms, and payment processes, ensuring smooth and compliant transactions.
• Coordinated with overseas agents and freight forwarders to provide seamless door-to-door logistics solutions.
• Participated in industry trade shows and events, expanding professional network and identifying emerging market opportunities.

M.S. in Global Supply Chain Management · University of Southern California (USC)

Los Angeles, CA · 2013 - 2015

• Specialized in International Logistics and E-commerce Fulfillment Strategies
• Achieved a GPA of 3.9/4.0, Dean's List every semester
• Thesis: 'Optimizing Last-Mile Delivery for Cross-Border E-commerce in Asia Pacific'

B.A. in International Business · University of California, Berkeley (UC Berkeley)

Berkeley, CA · 2007 - 2011

• Graduated with High Honors, Magna Cum Laude
• Coursework in International Trade Law, Global Marketing, and Asian Economies
• Awarded Departmental Citation for excellence in International Business studies

Import Sales Manager · Horizon Logistics Partners

Chicago, IL · 2023 - Present

• Spearheaded the development of a new import sales division, increasing market share by 15% within the first year by targeting mid-market manufacturers.
• Secured 8 new strategic accounts, adding $4M in annual recurring import freight revenue through a consultative sales approach.
• Collaborated with legal and compliance teams to ensure seamless adherence to evolving international trade policies, minimizing risk by 10% across all new client engagements.
• Implemented CRM system enhancements that improved sales cycle efficiency by 25% and boosted lead conversion rates by 18%.

Senior Import Sales Manager · Trans-Global Trade Group

Chicago, IL · 2018 - 2022

• Grew import sales revenue by 35% ($7.5M) over four years by penetrating new markets in consumer goods and industrial machinery.
• Led a sales team of 5, consistently exceeding quarterly targets by an average of 20% through targeted training and strategic account planning.
• Developed and executed tailored import solutions for major clients, resulting in a 90% client retention rate and increased customer satisfaction scores by 15%.
• Negotiated and closed complex multi-year contracts with import volumes averaging $5M annually per client.

Logistics Operations Manager · Global Freight Solutions

Chicago, IL · 2012 - 2018

• Reduced shipping costs by 18% ($1.2M annually) through strategic carrier negotiation and route optimization across international lanes.
• Managed a team of 10 logistics specialists, overseeing inbound and outbound operations for over 200 global clients.
• Implemented a new inventory management system, decreasing lead times by 15% and improving on-time delivery to 98%.
• Developed and maintained strong relationships with customs brokers and freight forwarders, ensuring compliance with international trade regulations across all shipments.

Master of Business Administration (MBA) · Northwestern University, Kellogg School of Management

Evanston, IL · 2016 - 2018

• Specialization in Global Supply Chain Management and Marketing
• Achieved a GPA of 3.8/4.0, Dean's List recognition

Bachelor of Science (B.S.) in Supply Chain Management · University of Illinois Urbana-Champaign

Urbana, IL · 2008 - 2012

• Graduated Cum Laude, achieving a GPA of 3.7/4.0
• Completed capstone project on international logistics optimization for consumer electronics