Import Sales Manager Resume Example

Senior Import Sales Manager · Global Cargo Solutions

Miami, FL · 2018 - Present

• Spearheaded market expansion into 5 new territories, increasing import sales by 35% to over $25M annually within three years.
• Negotiated and secured 15+ key accounts, boosting client portfolio value by 40% and ensuring an average contract value of $1.5M.
• Implemented a new CRM system (Salesforce) that improved lead conversion rates by 20% and streamlined sales reporting.
• Mentored and managed a team of 8 sales representatives, resulting in a 25% increase in team productivity and exceeding quarterly quotas by an average of 15%.
• Developed and executed strategic sales plans, reducing client churn by 18% through enhanced relationship management and proactive support.

Import Sales Executive · Ocean Freight Alliance

Miami, FL · 2014 - 2018

• Grew individual sales pipeline by 60%, consistently achieving 120% of annual sales targets, totaling over $10M in import revenue.
• Identified and capitalized on emerging market trends, acquiring 20+ new clients within the first two years.
• Streamlined quotation and proposal processes, reducing response times by 25% and improving client satisfaction scores by 10%.
• Collaborated with logistics and operations teams to optimize shipping routes, reducing average transit costs for clients by 10-15%.

Junior Sales Representative · Portside Logistics Inc.

Miami, FL · 2012 - 2014

• Supported senior sales managers in developing client proposals and presentations, contributing to securing $5M in new business.
• Conducted market research to identify potential leads and competitor activities, generating 100+ qualified leads per quarter.
• Assisted in managing a portfolio of 50+ small to medium-sized import accounts, ensuring timely communication and service delivery.

B.B.A. in International Business · Florida International University

Miami, FL · 2008 - 2012

• Graduated Magna Cum Laude with a 3.8/4.0 GPA.
• Member of the International Business Honor Society.
• Awarded 'Excellence in Global Trade' scholarship for academic achievement.

Import Sales Manager · EcomGlobal Logistics

Los Angeles, CA · 2018 - Present

• Spearheaded sales initiatives for D2C import logistics, growing annual revenue by 45% ($12M to $17.4M) for the e-commerce division within 3 years.
• Secured 25+ new high-value client accounts, primarily online retailers and subscription box services, increasing market share by 15% in the Asia-US import corridor.
• Developed and implemented custom supply chain solutions, reducing client lead times by an average of 20% and improving inventory turnover rates by 18%.
• Collaborated with operations to integrate API-driven tracking and reporting, enhancing client visibility and satisfaction scores by 10%.
• Managed a portfolio of over 50 key accounts, achieving a 95% client retention rate through proactive communication and strategic planning.

Senior Account Manager · Pacific Trade Partners

Long Beach, CA · 2014 - 2018

• Managed a client portfolio generating over $8 million in annual import revenue, exceeding sales quotas by an average of 15% each year.
• Negotiated favorable freight rates and service agreements with carriers, achieving a 10% cost reduction for clients on ocean and air shipments from Asia.
• Provided expert guidance on HTS classification and customs compliance for consumer goods, reducing potential tariff penalties by 5% across managed accounts.
• Increased shipment volume for key clients by an average of 20% through strategic route optimization and multimodal transport solutions.
• Trained junior sales team members on best practices for international trade documentation and client relationship management.

Sales Executive · AsiaLink Freight Solutions

San Francisco, CA · 2011 - 2014

• Generated $2.5 million in new business over three years by targeting small to medium-sized importers of consumer electronics and apparel from China.
• Successfully converted 30+ new accounts through cold calling, networking, and tailored service proposals, consistently surpassing quarterly targets by 10-12%.
• Assisted clients with import documentation, Incoterms, and payment processes, ensuring smooth and compliant transactions.
• Coordinated with overseas agents and freight forwarders to provide seamless door-to-door logistics solutions.
• Participated in industry trade shows and events, expanding professional network and identifying emerging market opportunities.

M.S. in Global Supply Chain Management · University of Southern California (USC)

Los Angeles, CA · 2013 - 2015

• Specialized in International Logistics and E-commerce Fulfillment Strategies
• Achieved a GPA of 3.9/4.0, Dean's List every semester
• Thesis: 'Optimizing Last-Mile Delivery for Cross-Border E-commerce in Asia Pacific'

B.A. in International Business · University of California, Berkeley (UC Berkeley)

Berkeley, CA · 2007 - 2011

• Graduated with High Honors, Magna Cum Laude
• Coursework in International Trade Law, Global Marketing, and Asian Economies
• Awarded Departmental Citation for excellence in International Business studies