Insurance Product Manager Resume Example

Senior Product Manager, Digital Lines · Zurich North America

Schaumburg, IL · 2020 - Present

• Led the end-to-end development and launch of a new mobile-first commercial auto insurance product, achieving a 15% market penetration within the first 18 months and generating over $35M in Gross Written Premium (GWP).
• Managed a product portfolio valued at $150M annually, identifying key growth opportunities and optimizing pricing strategies, resulting in a 7% improvement in loss ratio.
• Spearheaded the integration of AI-powered underwriting models, reducing policy issuance time by 40% and improving underwriting accuracy by 12%.
• Collaborated with UX/UI teams to enhance customer journey mapping for digital channels, improving conversion rates by 20% for online policy applications.

Product Manager, Digital Risk Solutions · Aon

Chicago, IL · 2016 - 2020

• Developed and launched three new cyber insurance products targeting mid-market businesses, contributing to a 25% increase in the cyber solutions division's revenue over three years.
• Conducted extensive market research and competitive analysis to identify unmet needs in the digital risk space, informing the strategic roadmap for new product initiatives.
• Managed vendor relationships for third-party risk assessment tools, negotiating contracts that saved the company $500K annually while enhancing service quality.
• Coordinated with legal and compliance teams to ensure all digital product offerings adhered to evolving state and federal insurance regulations, mitigating potential compliance risks.

Associate Product Manager · Allstate

Northbrook, IL · 2012 - 2016

• Assisted in the management of a personal lines auto insurance product, contributing to a 3% growth in policy count year-over-year.
• Analyzed policy data and customer feedback to propose product enhancements, leading to a pilot program that improved customer satisfaction scores by 8 points.
• Monitored competitive landscape and market trends to identify emerging opportunities and threats, presenting actionable insights to senior leadership.
• Supported the product development lifecycle from ideation to launch for minor product updates, ensuring timely delivery and quality.

Master of Business Administration (MBA) · Northwestern University Kellogg School of Management

Evanston, IL · 2018 - 2020

• Specialization in Strategy and Marketing
• Recipient of the Dean's Scholarship for academic excellence

Bachelor of Science in Actuarial Science · University of Illinois Urbana-Champaign

Champaign, IL · 2008 - 2012

• Graduated Magna Cum Laude, GPA: 3.8/4.0
• Treasurer of the Actuarial Science Club

Senior Product Manager, Commercial Lines · Zurich North America

Chicago, IL · 2021 - Present

• Led the development and launch of a new cyber insurance product, exceeding first-year sales targets by 15% ($7M in GWP) and securing 500+ new clients.
• Managed a portfolio of property and casualty products totaling over $150M in gross written premiums, achieving a 7% average annual growth rate.
• Collaborated with underwriting, legal, and claims teams to refine policy language and pricing strategies, reducing loss ratios by 3% across key segments.
• Pioneered the integration of AI-driven market intelligence tools to identify emerging risks and customer needs, informing product roadmaps and strategic pivots.
• Mentored junior product analysts, improving team efficiency by 20% through structured training and process optimization.

Product Manager, Specialty Lines · AIG

New York, NY · 2018 - 2021

• Spearheaded the redesign of a Directors & Officers (D&O) liability product, resulting in a 12% increase in market share within 18 months.
• Conducted comprehensive market research and competitive analysis to identify product gaps, leading to the successful introduction of two new endorsements.
• Managed the end-to-end product lifecycle for a $90M portfolio, including pricing, compliance, and go-to-market strategies.
• Reduced time-to-market for new product features by 25% by implementing agile methodologies and improving cross-functional communication.
• Presented product performance and strategic recommendations to executive leadership, influencing key business decisions and investment allocations.

Senior Financial Analyst, Strategy & Operations · Deloitte

Chicago, IL · 2014 - 2018

• Advised Fortune 500 clients on financial modeling, strategic planning, and operational efficiency, identifying annual cost savings of $10M+ for multiple engagements.
• Developed complex valuation models and performed due diligence for M&A transactions valued at over $500M, contributing to successful acquisitions.
• Analyzed market trends and competitive landscapes to inform business development strategies, leading to a 10% increase in client acquisition in certain sectors.
• Streamlined data analysis processes using advanced Excel and SQL, reducing report generation time by 30% and improving accuracy.
• Managed project timelines and deliverables for cross-functional teams, ensuring projects were completed on schedule and within budget.

Master of Business Administration (MBA), Finance · Northwestern University - Kellogg School of Management

Evanston, IL · 2016 - 2018

• Concentration in Analytical Finance and Strategy
• GPA: 3.9/4.0, Dean's List for academic excellence
• Completed capstone project on market entry strategy for a fintech insurance startup

Bachelor of Science (BS), Actuarial Science · University of Illinois Urbana-Champaign

Urbana, IL · 2010 - 2014

• Graduated Summa Cum Laude with a GPA of 3.8/4.0
• Completed coursework in Probability, Statistics, Financial Mathematics, and Risk Theory
• Actuarial Science Club Treasurer, organizing industry speaker events