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Commercial Account Manager
Salesloft · United States, Remote
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What Salesloft asks for
From Salesloft's Commercial Account Manager ad, checked 4 Nov 2026.
Full-cycle SaaS sales
At least 2 to 3 years of experience managing the entire sales process from start to finish within the small and medium business segment, specifically within software as a service.
Account expansion and retention
Managing existing customer relationships to secure high-value renewals and identifying opportunities for seat expansions, upsells, and cross-sells.
C-level presentations
Conducting software demonstrations and business presentations for senior leaders, including C-suite executives and directors.
Pipeline and revenue forecasting
Maintaining accurate monthly and quarterly predictions for new bookings and potential customer losses.
The ad asks for 2 to 3 years of experience building relationships and closing deals in a SaaS environment. This is a remote role for candidates based anywhere in the United States.
How the example answers the ad
Full-cycle SaaS sales
“Managed the full-cycle sales process from initial qualification calls to contract negotiation and final signatures.”
Mentioning the steps from qualification to final signatures shows the applicant managed the full cycle sales process at Zendesk.
Account expansion and retention
“Identified expansion opportunities for new CRM modules resulting in 45 new seat additions across client organizations.”
Securing 45 seat additions through CRM modules covers the account expansion and retention requirement.
C-level presentations
“Delivered 12 C-suite presentations per month to secure buy-in for platform-wide technical migrations.”
Performing 12 presentations every month specifically for C-suite leaders addresses the C-level presentations requirement.
Pipeline and revenue forecasting
“Prepared and submitted weekly revenue forecasts for leadership to ensure departmental target alignment.”
Generating weekly reports for leadership demonstrates the pipeline and revenue forecasting requirement.
The whole example as text
Priya Sharma · Senior Commercial Account Manager
Summary
Commercial Account Manager with 4 years in SaaS sales. Manages a portfolio of 65 accounts within the mid-market segment. Drives annual recurring revenue through seat expansions and cross-selling new feature modules. Conducts weekly software demonstrations for C-level executives to secure long-term contract renewals.
Experience
Senior Commercial Account Manager · HubSpot
Austin, TX · 2025 - Present
- Increased regional annual recurring revenue by 22 percent through targeted upsell campaigns.
- Secured a high-value 500,000 dollar renewal contract with a global logistics firm through strategic account mapping.
- Identified expansion opportunities for new CRM modules resulting in 45 new seat additions across client organizations.
- Maintained a 94 percent client retention rate by collaborating with customer success teams to resolve integration bottlenecks.
- Delivered 12 C-suite presentations per month to secure buy-in for platform-wide technical migrations.
Commercial Account Manager · Twilio
Austin, TX · 2024 - 2025
- Managed a book of 55 accounts while consistently exceeding quarterly sales quotas by 15 percent.
- Automated forecast reporting in CRM tools to improve lead-to-opportunity conversion accuracy by 10 percent.
- Led cross-functional initiatives to reduce technical debt for clients, decreasing churn by 8 percent annually.
- Executed multi-stage software demonstrations for technical leads and directors to drive product adoption.
- Achieved a 112 percent attainment rate against annual sales targets through systematic prospecting of dormant accounts.
Account Executive · Zendesk
Austin, TX · 2023 - 2024
- Closed 28 new SaaS contracts within the small-to-medium business sector, totaling 1.2 million dollars in new bookings.
- Developed custom outreach strategies for Salesloft to increase demo-booking volume by 20 percent month-over-month.
- Managed the full-cycle sales process from initial qualification calls to contract negotiation and final signatures.
- Prepared and submitted weekly revenue forecasts for leadership to ensure departmental target alignment.
- Reduced average sales cycle time by 14 days by refining qualification criteria for inbound leads.
Sales Development Representative · Monday.com
Austin, TX · 2022 - 2023
- Generated 40 qualified leads per month through active multi-channel outreach campaigns.
- Achieved 125 percent of the assigned monthly outbound meeting quota for five consecutive months.
- Mastered technical product features to effectively communicate value propositions during initial prospect discovery.
- Maintained rigorous lead data hygiene in Salesforce to ensure accurate reporting of conversion metrics.
- Collaborated with marketing teams to refine messaging templates used in automated email outreach sequences.
Education
Bachelor of Business Administration in Marketing · University of Texas at Austin
Austin, TX · 2018 - 2022
- Maintained a cumulative 3.8 GPA throughout the undergraduate program.
- Served as Vice President of the Undergraduate Sales Association for two academic years.
- Completed a senior thesis focused on quantitative analysis of customer acquisition costs in cloud computing.
Certificate in Data Analytics · Austin Community College
Austin, TX · 2022 - 2022
- Earned honors distinction for excellence in SQL query optimization projects.
- Analyzed datasets related to churn prediction models in software-as-a-service platforms.
- Presented a capstone project on visualizing sales pipeline performance through automated dashboards.
Skills
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Frequently asked questions
Is the example from an employee?
No. It is an AI-written example for this ad, made to show how a resume can answer it.
Is this role remote?
Yes. This role is fully remote and you can work from any location in the United States.
Should I apply if I do not meet all requirements?
Yes. The company encourages applications even if your experience does not perfectly match every listed requirement.
Where do I apply?
On the official Salesloft posting, through the job link on this page.
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