College Registrar Resume Example

College Registrar · Northeastern University

Boston, MA · 2020 - Present

• Led the successful implementation of a new student information system, reducing student registration errors by 25% and improving data accuracy by 15%.
• Managed a team of 10+ staff, fostering a collaborative environment that increased departmental efficiency by 20% over two years.
• Developed and enforced academic policies and procedures, ensuring compliance with federal (FERPA) and state regulations, resulting in 0 compliance infractions during audit cycles.
• Oversaw the timely and accurate processing of over 30,000 student registrations annually, improving processing time by 10%.
• Collaborated with IT and academic departments to launch a new degree audit system, enhancing graduation tracking for over 5,000 students.

Associate Registrar · Boston University

Boston, MA · 2016 - 2020

• Streamlined transcript ordering and delivery processes, decreasing turnaround time by 30% for over 15,000 requests per year.
• Managed the academic calendar and course scheduling for 10+ schools and colleges, optimizing classroom utilization by 18%.
• Developed and delivered training programs for faculty and staff on student record policies and SIS functionalities, reaching over 200 users annually.
• Coordinated graduation processing for an average of 8,000 graduates per year, ensuring 99.9% accuracy in degree conferrals.
• Implemented new digital forms for academic petitions, reducing processing time by 25% and paper usage by 50%.

Assistant Registrar · Tufts University

Medford, MA · 2013 - 2016

• Managed student records for approximately 5,000 undergraduate students, maintaining 100% data integrity.
• Provided direct support to students and faculty regarding registration, academic policies, and transcript services, resolving over 100 inquiries weekly.
• Assisted in the preparation for annual commencements, coordinating logistical details for up to 2,000 graduates.
• Contributed to the development of a new online registration tutorial, reducing helpdesk inquiries by 15% during peak registration periods.

M.A. in Higher Education Administration · Boston College

Chestnut Hill, MA · 2014 - 2016

• Completed capstone research project on student success interventions, earning Dean's Commendation.
• Participated in a university-wide committee focused on accreditation standards for student services.

B.B.A. in Business Administration · University of Massachusetts Amherst

Amherst, MA · 2009 - 2013

• Graduated Magna Cum Laude with a 3.8 GPA.
• Awarded the Chancellor's Scholarship for academic excellence.
• Member of the Beta Gamma Sigma honor society.

University Registrar · Arizona State University

Tempe, AZ · 2018 - Present

• Led a team of 35+ staff across 4 campuses and ASU Online, managing academic records for over 140,000 students, resulting in 99.8% data accuracy for federal reporting.
• Directed the successful implementation of a new Workday Student SIS module, improving student self-service capabilities by 40% and reducing administrative processing times by an average of 25%.
• Orchestrated the development of a comprehensive degree audit system, decreasing advising errors by 15% and supporting an 8% increase in four-year graduation rates.
• Developed and enforced university policies for academic progression and graduation, ensuring 100% compliance with HLC accreditation standards and state regulations.

Associate Registrar · Maricopa County Community College District

Phoenix, AZ · 2013 - 2018

• Managed records and registration for a district serving over 200,000 students annually across 10 colleges, processing 500,000+ transcripts and enrollment verifications per year.
• Spearheaded a project to digitize 75% of historical student records, reducing physical storage costs by $20,000 annually and improving record retrieval efficiency by 30%.
• Trained and supervised a team of 15 registration specialists, resulting in a 10% improvement in student service satisfaction scores across the district.
• Collaborated with IT to optimize the PeopleSoft Campus Solutions system, which facilitated a 12% reduction in student registration errors through enhanced validation rules.

Master of Education (M.Ed.) in Higher Education Administration · Arizona State University

Tempe, AZ · 2010 - 2012

• Thesis: 'Impact of Online Learning Platforms on Registrar Services Efficiency'
• Awarded Graduate Research Grant for study on student data privacy in digital environments

Bachelor of Arts (B.A.) in Business Administration · University of Arizona

Tucson, AZ · 2006 - 2010

• Graduated Cum Laude; GPA: 3.8/4.0
• Recipient of the Dean's Academic Excellence Scholarship for four consecutive years