Community Mental Health Worker Resume Example

Community Mental Health Support Specialist · Uplift Youth Services

Atlanta, GA · 2022 - Present

• Provided direct support and case management for an average caseload of 25-30 at-risk youth and their families, leading to a 30% improvement in service engagement rates within the first year.
• Facilitated weekly psychoeducational groups for adolescents on topics such as stress management and emotional regulation, resulting in a 20% reported increase in coping skills.
• Developed and implemented individualized support plans for clients, achieving an 85% success rate in linking them to appropriate community resources and follow-up care.
• Conducted crisis de-escalation interventions for youth experiencing acute distress, reducing emergency service calls by 15% through proactive support.

Youth Programs Outreach Assistant (Part-time) · City of Atlanta Department of Health and Human Services

Atlanta, GA · 2021 - 2022

• Assisted in coordinating outreach events for youth mental health awareness, reaching over 500 community members through various initiatives.
• Supported case managers in compiling client intake documentation and maintaining confidential records, ensuring 100% compliance with privacy regulations.
• Developed resource guides for families seeking mental health services, improving accessibility of information by 25%.
• Collaborated with local schools to identify and refer 20+ students to early intervention mental health programs.

Bachelor of Science in Psychology · Georgia State University

Atlanta, GA · 2018 - 2022

• Graduated with Cum Laude honors, maintaining a 3.7 GPA
• Relevant coursework included Child Development, Abnormal Psychology, Community Psychology, and Crisis Intervention
• Served as a volunteer peer mentor for 1 year, assisting over 50 students with academic and personal challenges

Community Mental Health Worker · Houston Community Wellness Network

Houston, TX · 2022 - Present

• Managed a caseload of 30+ individuals with diverse mental health needs, providing direct support and implementing crisis intervention strategies to de-escalate situations by 85%.
• Developed and monitored individualized care plans, collaborating with interdisciplinary teams to ensure client progress, resulting in a 25% improvement in client self-reported well-being.
• Facilitated 2-3 psychoeducational groups weekly on topics such as coping skills and stress management, reaching over 100 participants annually.
• Successfully connected 90% of clients to external community resources, including housing assistance, vocational training, and specialized therapy services.
• Documented client interactions and progress in Electronic Health Records (EHR) system, maintaining 100% compliance with privacy regulations.

Client Advocate · Empowerment Initiatives

Houston, TX · 2021 - 2022

• Supported a caseload of 40+ vulnerable clients, advocating for their rights and access to social services, achieving a 95% success rate in service connections.
• Conducted comprehensive intake assessments for new clients, identifying critical needs and developing initial support strategies.
• Provided referrals and facilitated access to essential resources, including food banks, legal aid, and housing support, reducing client barriers by an estimated 30%.
• Maintained meticulous records of client interactions and case progress, ensuring accurate and timely reporting to supervisory staff.
• Collaborated with community partners to expand resource offerings, contributing to a 15% increase in available support programs.

Bachelor of Science in Psychology, Minor in Sociology · University of Houston

Houston, TX · 2017 - 2021

• Graduated with Honors, GPA: 3.8/4.0
• Completed capstone project on mental health stigma in Hispanic communities
• Active member of the Psychology Student Association