Disbursement Manager Resume Example

Disbursement Manager · GlobalTech Innovations

San Francisco, CA · 2021 - Present

• Managed a team of 5 payments specialists, overseeing global disbursements exceeding $2 billion annually across 50+ countries, achieving 99.8% on-time payment rate.
• Implemented an automated vendor payment reconciliation system using AI, reducing manual processing time by 40% and cutting operational costs by $250,000 annually.
• Led cross-functional initiatives to integrate new payment methods (e.g., virtual cards, instant payments), expanding payment options by 20% and improving vendor satisfaction scores by 15%.
• Developed and enforced global disbursement policies, ensuring compliance with international financial regulations (e.g., AML, KYC, GDPR) and passing all 3 annual financial audits with zero critical findings.
• Negotiated favorable terms with 3 major payment processors, resulting in a 10% reduction in transaction fees and saving the company $1.5 million over two years.

Senior Payments Operations Analyst · EvoCommerce Inc.

San Francisco, CA · 2018 - 2021

• Analyzed and processed high-volume daily disbursements for a global e-commerce platform, handling 50,000+ transactions per month with 99.9% accuracy.
• Streamlined the vendor onboarding process by implementing a new digital portal, reducing average onboarding time from 10 days to 3 days for 1,200+ new vendors.
• Identified and rectified payment processing inefficiencies, leading to a 20% reduction in payment rejections and a 5% improvement in cash flow forecasting accuracy.
• Assisted in the migration to a new ERP system (SAP S/4HANA) for payments module, conducting user acceptance testing and training for 20+ finance team members.
• Generated monthly reports on payment performance, identifying trends and recommending improvements that contributed to a 10% decrease in late payment penalties.

Bachelor of Science in Business Administration, Finance · University of California, Berkeley

Berkeley, CA · 2014 - 2018

• Graduated Summa Cum Laude with a GPA of 3.8/4.0
• Recipient of the Haas School of Business Dean's List for four consecutive years
• Completed capstone project: "Blockchain's Impact on Global Payment Systems"

Disbursement Manager · Delta Air Lines

Atlanta, GA · 2022 - Present

• Managed disbursements totaling over $1.5 billion annually, reducing processing errors by 18% through enhanced reconciliation protocols.
• Led the implementation of a new payment automation platform, cutting average payment cycle time by 25% and reducing manual effort by 30 FTE hours per week.
• Developed and enforced robust internal controls, ensuring 100% compliance with SOX and regulatory requirements for all vendor payments.
• Negotiated improved terms with payment service providers, resulting in annual savings of $250,000 in transaction fees.

Senior Payments Specialist · The Coca-Cola Company

Atlanta, GA · 2019 - 2021

• Processed over 50,000 vendor invoices monthly, maintaining an average accuracy rate of 99.8%.
• Identified and recovered $120,000 in duplicate payments through detailed reconciliation and audit processes.
• Collaborated with IT to optimize ERP system (SAP) payment modules, enhancing reporting capabilities and data integrity.
• Trained a team of 3 junior specialists on best practices for payment processing and fraud prevention.

Financial Operations Analyst · UPS

Atlanta, GA · 2017 - 2019

• Analyzed financial data to identify operational inefficiencies, contributing to a 10% reduction in departmental overhead costs.
• Managed monthly expense report audits for a division of 500+ employees, ensuring policy adherence and preventing overspending by $50,000 annually.
• Developed and maintained financial models for forecasting cash flow, improving projection accuracy by 15%.
• Supported quarterly and annual budgeting processes, providing detailed variance analysis for executive review.

Bachelor of Science in Finance · Georgia State University

Atlanta, GA · 2013 - 2017

• Graduated Magna Cum Laude
• Recipient of the Dean's Scholarship for Academic Excellence
• Completed capstone project on "Automating Treasury Functions in Corporate Finance"