Entry-Level Medical Biller Resume Example

Medical Biller · Serene Minds Behavioral Health

Chicago, IL · 2025 - Present

• Managed full-cycle billing for over 150 unique behavioral health patients monthly, resulting in a 98% claim acceptance rate on first submission.
• Successfully reduced average days in accounts receivable (A/R) by 10% from 45 to 40 days by implementing proactive claim follow-up procedures and payer portal utilization.
• Utilized DSM-5 coding guidelines to accurately bill for complex mental health diagnoses, improving reimbursement for specialized therapies by 8%.
• Resolved over 30 claim denials per week through detailed appeals, recovering an average of $5,000 monthly in previously rejected claims.
• Collaborated with clinicians to ensure accurate and timely documentation, decreasing pre-bill edits by 15% within the first six months.

Billing Assistant · Unity Family Practice Clinic

Evanston, IL · 2024 - 2025

• Processed and submitted over 200 medical claims weekly, maintaining a 95% accuracy rate for CPT and ICD-10 coding.
• Verified patient insurance eligibility and benefits for 50+ new and existing patients daily, reducing claim rejections due to invalid coverage by 12%.
• Assisted in posting patient payments and adjustments, ensuring daily reconciliation of financial records with a less than 1% error margin.
• Communicated effectively with patients regarding billing inquiries and payment plans, improving patient satisfaction scores related to billing by 10%.

Bachelor of Science in Health Information Management · University of Illinois Chicago

Chicago, IL · 2020 - 2024

• Completed coursework in Medical Terminology, Healthcare Law and Ethics, CPT/ICD-10 Coding, and Revenue Cycle Management.
• Developed a capstone project on optimizing denial management processes in mental health clinics, identifying key strategies for a 15% reduction in rejections.
• Graduated with a GPA of 3.7/4.0; consistently named to the Dean's List for academic excellence.

Medical Biller · Canyon View Medical

Phoenix, AZ · 2025 - Present

• Processes an average of 150 medical claims daily, achieving a first-pass clean claim rate of 97% through meticulous data verification and error correction.
• Manages patient accounts and resolves billing discrepancies, reducing outstanding accounts receivable by 15% within six months.
• Collaborates with insurance providers to appeal denied claims, successfully overturning 90% of rejections and recovering over $25,000 in previously lost revenue quarterly.
• Educates patients on complex billing statements and insurance benefits, improving patient satisfaction scores related to billing by 10%.
• Utilizes Epic EMR and Waystar billing software to streamline workflows and maintain accurate patient financial records, enhancing data integrity.

Junior Medical Biller · Desert Peak Billing Services

Scottsdale, AZ · 2024 - 2025

• Assisted in the submission of over 200 claims weekly, learning diverse payer requirements and contributing to a team clean claim rate of 95%.
• Identified and rectified coding errors in patient charts, decreasing claim rejections due to incorrect coding by 8%.
• Processed patient payments and managed collections efforts, contributing to a 5% reduction in overdue accounts.
• Maintained strict HIPAA compliance in all patient data handling, passing all internal audits with 100% accuracy.
• Supported senior billers in denial management, learning effective appeal strategies that recovered an average of $5,000 monthly.

Office Coordinator · Harmony Health Clinic

Mesa, AZ · 2023 - 2024

• Managed scheduling and patient flow for 6 providers, improving clinic efficiency by 20% and reducing patient wait times by an average of 15 minutes.
• Handled all patient registration and insurance verification processes for an average of 40 patients daily, ensuring data accuracy and eligibility.
• Maintained electronic and paper patient records with 100% compliance to privacy regulations and internal policies, preparing for future billing tasks.
• Coordinated referrals to specialists, reducing administrative errors by 10% through meticulous tracking and communication.
• Trained 2 new administrative assistants on front office operations and EHR system usage (Cerner), enhancing team productivity.

Bachelor of Science in Business Administration · Arizona State University

Tempe, AZ · 2019 - 2023

• Graduated Magna Cum Laude with a GPA of 3.85/4.0, demonstrating strong academic performance and dedication.
• Completed coursework focused on organizational behavior, financial accounting, and business data analytics, providing a solid foundation in business operations.
• Authored capstone project on "Optimizing Small Business Operations through Data-Driven Decision Making," earning top departmental honors.