Healthcare Social Worker Resume Example

Oncology Social Worker · Northwestern Medicine, Robert H. Lurie Comprehensive Cancer Center

Chicago, IL · 2019 - Present

• Manages a caseload of 50+ oncology patients, providing psychosocial assessments, individual counseling, and crisis intervention across various cancer diagnoses.
• Facilitates patient access to critical financial assistance programs and community resources, securing an average of $250,000 in aid annually for patients.
• Develops and leads weekly therapeutic support groups for patients and caregivers, increasing participant engagement by 20% over two years.
• Collaborates actively with multidisciplinary teams (oncologists, nurses, dietitians) to integrate palliative care and advance care planning into treatment pathways, improving patient quality of life metrics by 15%.
• Educates patients and families on coping strategies, symptom management, and navigating complex healthcare systems, resulting in a 10% reduction in readmission rates for psychosocial-related issues.

Clinical Social Worker · Gilda's Club Chicago

Chicago, IL · 2017 - 2019

• Provided individual and group counseling to over 100 cancer patients and their families, addressing emotional, social, and practical challenges associated with cancer.
• Coordinated and facilitated educational workshops on topics such as survivorship, grief, and communication, increasing attendance by 25% within the first year.
• Connected members with vital community resources, including transportation, housing, and specialized support services, improving resource utilization by 30%.
• Developed individualized care plans for members, focusing on improving coping mechanisms and reducing psychological distress, leading to positive feedback from 90% of participants.
• Assisted in program development and outreach, contributing to a 15% growth in membership engagement through targeted community initiatives.

Master of Social Work (MSW) · University of Chicago

Chicago, IL · 2015 - 2017

• Specialization in Health and Mental Health
• GPA: 3.9/4.0, Dean's List

Bachelor of Arts in Psychology · University of Wisconsin-Madison

Madison, WI · 2011 - 2015

• Cum Laude graduate
• Relevant coursework: Abnormal Psychology, Developmental Psychology, Research Methods

Clinical Social Worker, Emergency Department · Northwestern Memorial Hospital

Chicago, IL · 2022 - Present

• Managed an average of 10-12 high acuity cases per shift in a fast-paced Emergency Department, providing rapid psychosocial assessment and intervention for patients in crisis.
• Facilitated timely and safe discharges for over 300 patients from the ED, coordinating with medical teams and community partners to reduce ED boarding times by an average of 2 hours per patient.
• Provided trauma informed care and grief counseling to patients and families experiencing acute trauma or loss, supporting emotional processing for over 150 individuals annually.
• Collaborated with law enforcement and protective services for cases involving domestic violence, child abuse, and elder abuse, ensuring immediate safety planning and referrals for 100% of identified at-risk individuals.

Medical Social Worker · Rush University Medical Center

Chicago, IL · 2019 - 2022

• Conducted comprehensive psychosocial assessments for 15-20 patients daily across diverse medical units, identifying critical needs and informing discharge planning strategies.
• Developed and implemented discharge plans for over 500 patients, reducing readmission rates by 15% through effective resource allocation and post-discharge follow-up.
• Provided crisis intervention for patients and families experiencing acute medical events, de-escalating complex situations and ensuring emotional support in over 200 instances.
• Advocated for patients' rights and access to care, securing necessary durable medical equipment and community resources for 90% of caseload to support successful transitions.

Community Mental Health Specialist · Thresholds

Chicago, IL · 2017 - 2019

• Managed a caseload of 45+ clients with severe mental illness, developing and implementing individualized treatment plans that resulted in a 30% reduction in psychiatric hospitalizations over a 2-year period.
• Provided crisis intervention and de-escalation services, successfully resolving 95% of client crises in community settings without requiring emergency services.
• Facilitated access to essential resources, including housing, employment, and medical care, improving client stability by 40% as measured by quarterly assessments.
• Collaborated with an interdisciplinary team of psychiatrists, nurses, and therapists to ensure holistic care, leading to a 25% improvement in client engagement with services.

Master of Social Work (MSW) · University of Illinois Chicago

Chicago, IL · 2017 - 2019

• Specialization in Mental Health
• GPA: 3.9/4.0

Bachelor of Arts in Psychology · DePaul University

Chicago, IL · 2013 - 2017

• Graduated Magna Cum Laude
• GPA: 3.7/4.0
• Minor in Sociology