Hotel Maintenance Manager Resume Example

Hotel Maintenance Manager · Grand Hyatt Orlando

Orlando, FL · 2020 - Present

• Managed a team of 15 maintenance technicians, overseeing daily operations for a 1,500-room property, achieving a 98% uptime rate for critical systems.
• Implemented a new CMMS, reducing reactive maintenance calls by 30% and saving $75,000 annually in emergency repair costs.
• Developed and managed an annual maintenance budget of $1.2 million, consistently operating within 5% of allocations.
• Orchestrated a major HVAC system overhaul project, completing it 2 weeks ahead of schedule and under budget by 10%, improving guest comfort and energy efficiency by 18%.
• Achieved a 95% satisfaction rate on guest feedback related to maintenance service, directly impacting overall guest experience scores.

Maintenance Supervisor · The Alfond Inn at Rollins

Winter Park, FL · 2017 - 2020

• Supervised a team of 8 technicians, coordinating schedules and assignments for a 112-room boutique hotel and convention center.
• Developed and executed preventive maintenance schedules for all mechanical, electrical, and plumbing systems, extending equipment lifespan by an average of 20%.
• Reduced vendor costs by 15% ($20,000 annually) through strategic negotiation and consolidation of service contracts.
• Managed inventory for maintenance parts and supplies, ensuring a 99% availability rate for critical components and reducing stockouts.
• Led emergency response initiatives for facility issues, resolving over 90% of critical incidents within 30 minutes to minimize operational disruption.

Bachelor of Science in Facilities Management · University of Central Florida

Orlando, FL · 2013 - 2017

• Graduated Magna Cum Laude with a GPA of 3.8/4.0.
• Awarded the Dean's Scholarship for academic excellence for four consecutive years.
• Completed capstone project on sustainable building practices in hospitality, reducing projected energy costs by 15%.

Hotel Maintenance Manager · The Broadmoor Downtown Denver

Denver, CO · 2020 - Present

• Directed a team of 15 maintenance technicians across a 600-room luxury resort and convention center, reducing reactive maintenance calls by 25% through improved PM schedules.
• Managed an annual departmental budget of $1.2M, achieving a 10% reduction in material costs by negotiating favorable vendor contracts and optimizing inventory.
• Oversaw the successful integration of a new Building Management System (BMS), leading to a 15% improvement in energy efficiency across HVAC and lighting systems.
• Implemented a comprehensive water conservation program, resulting in a 20% decrease in water consumption for landscaping and guest facilities.
• Coordinated large-scale renovation projects for 150 guest rooms and convention spaces, ensuring on-time and on-budget completion with minimal guest disruption.

Assistant Hotel Maintenance Manager · The Stanley Hotel

Estes Park, CO · 2017 - 2020

• Supported the Maintenance Director in managing daily operations for a 140-room historic hotel and resort property.
• Trained and supervised a team of 8 technicians, improving response times for guest service requests by 18%.
• Assisted in the development and execution of preventive maintenance plans for critical infrastructure, including boilers, chillers, and electrical systems.
• Managed procurement for maintenance supplies and equipment, contributing to a 5% saving on quarterly expenditures.
• Ensured compliance with all local and state safety regulations (OSHA, fire codes), conducting regular inspections and training sessions.

Bachelor of Science in Facility Management · Colorado State University

Fort Collins, CO · 2013 - 2017

• Graduated with a GPA of 3.8/4.0
• Dean's List recipient for multiple semesters
• Completed capstone project on sustainable building operations for hospitality venues