Operational Planning Manager Resume Example

Senior Operational Planning Manager · Amazon

Seattle, WA · 2020 - Present

• Directed strategic planning for global fulfillment networks, optimizing inventory placement and delivery routes for over 50 million unique products.
• Reduced last-mile delivery costs by 12% across North American regions through advanced routing algorithms and carrier performance optimization.
• Implemented a new demand forecasting model that improved forecast accuracy by 8% for peak seasons, minimizing stockouts and excess inventory.
• Led a cross-functional team of 15 to manage a $500M annual operational budget, consistently meeting or exceeding efficiency targets.

Operations Planning Lead · Dell Technologies

Austin, TX · 2015 - 2020

• Managed end-to-end operational planning for key product lines, ensuring on-time delivery for over $2B in annual revenue.
• Reduced component inventory holding costs by 18% by implementing a new just-in-time (JIT) procurement strategy with key suppliers.
• Developed and optimized S&OP processes, improving consensus forecast accuracy by 10% and reducing planning cycle times by 20%.
• Streamlined production scheduling processes, leading to a 7% increase in manufacturing line utilization and output.
• Orchestrated the successful launch of three new product generations, coordinating material availability and production readiness across multiple global sites.

Master of Science in Supply Chain Engineering · Georgia Institute of Technology

Atlanta, GA · 2013 - 2015

• Specialized in logistics network design, inventory management, and supply chain analytics.
• Capstone project: Designed an optimal distribution network for a retail chain, forecasting a 15% reduction in transportation costs.
• Maintained a GPA of 3.8/4.0.

Bachelor of Science in Industrial Engineering · University of Florida

Gainesville, FL · 2009 - 2013

• Focused on operations research, statistical quality control, and production systems.
• Graduated Cum Laude with a GPA of 3.7/4.0.
• Led a senior design project to optimize manufacturing line efficiency, resulting in a 10% increase in throughput for a local firm.

Senior Logistics Project Lead · Nordstrom

Seattle, WA · 2014 - 2018

• Managed 15+ logistics projects annually, optimizing freight routes and warehouse operations, resulting in a 12% reduction in transportation costs.
• Led the implementation of a new TMS (Transportation Management System), improving delivery scheduling efficiency by 20% and reducing manual data entry errors by 30%.
• Developed and maintained dashboards using Tableau to monitor key logistics performance indicators, providing real-time insights that reduced late shipments by 8%.
• Coordinated with cross-functional teams including merchandising, vendors, and carriers to streamline inbound and outbound logistics processes, enhancing on-time delivery rates to 98%.

Operational Planning Manager · Philips Healthcare

Bothell, WA · 2018 - 2022

• Developed and executed demand forecasts for a portfolio of medical devices, improving forecast accuracy by 15% using statistical modeling and market intelligence.
• Led monthly S&OP (Sales and Operations Planning) cycles, aligning sales, marketing, and operations to optimize production schedules and inventory levels, reducing excess inventory by 10%.
• Streamlined inventory management processes across three distribution centers, resulting in a 25% reduction in stock-outs and a 5% decrease in working capital tied to inventory.
• Implemented a new ERP module for production planning, improving production scheduling efficiency by 18% and reducing lead times by an average of 3 days.
• Collaborated with procurement and manufacturing teams to mitigate supply chain risks, ensuring continuity of supply for critical components during peak seasons.

Senior Operational Planning Manager · Starbucks Coffee Company

Seattle, WA · 2022 - Present

• Strategically managed global operational planning for new product launches and seasonal promotions across 20+ countries, ensuring 99% product availability at launch.
• Developed and optimized advanced planning models using Kinaxis RapidResponse, enhancing forecast accuracy by 20% and reducing planning cycle time by 30%.
• Led a team of 5 operational planners, providing mentorship and driving performance improvements that contributed to a 15% efficiency gain in planning processes.
• Orchestrated cross-functional collaboration with R&D, marketing, and supply chain partners to integrate new product introductions into the existing supply network, reducing time-to-market by an average of 4 weeks.
• Identified and implemented process improvements, resulting in a 7% reduction in logistics costs for key product categories while maintaining high service levels.

Master of Science in Supply Chain Management · University of Washington

Seattle, WA · 2016 - 2018

• Specialized in demand forecasting and global logistics strategies.
• Capstone project: Optimized inventory for a local retail chain, reducing carrying costs by 18%.

Bachelor of Science in Logistics and Supply Chain Management · Oregon State University

Corvallis, OR · 2010 - 2014

• Graduated Magna Cum Laude with a GPA of 3.8/4.0.