Refrigerated Warehouse Manager Resume Example

Refrigerated Warehouse Manager · Marken (UPS Healthcare)

Chicago, IL · 2018 - Present

• Directed operations for a 150,000 sq ft GDP/cGMP compliant cold chain facility, managing over $500M in pharmaceutical inventory, including ultra-low temperature (ULT) storage for clinical trial materials.
• Implemented a new temperature monitoring system (ValidaTrack) across 300+ controlled environment zones, reducing temperature excursion incidents by 25% and improving data integrity for regulatory audits.
• Managed a team of 45+ warehouse associates and supervisors, achieving a 99.8% on-time and in-full (OTIF) shipment rate for critical biological samples and finished pharmaceutical products.
• Reduced operational costs by 15% annually through lean initiatives focused on optimized labor scheduling, energy consumption, and packaging material waste reduction.
• Led successful internal and external audits (FDA, client-specific) with zero critical observations related to cold chain storage and handling processes.

Cold Chain Operations Supervisor · Thermo Fisher Scientific

Schaumburg, IL · 2014 - 2018

• Oversaw daily cold chain logistics for laboratory reagents and bioprocess materials, ensuring compliance with strict temperature control requirements from -80C to +8C across a 75,000 sq ft facility.
• Supervised a team of 20 warehouse personnel, improving productivity by 10% through cross-training programs and implementation of new picking technologies.
• Developed and maintained SOPs for cold chain handling, storage, and distribution, contributing to a 5% reduction in product damage and spoilage rates.
• Coordinated with Quality Assurance to investigate and resolve non-conformances, implementing corrective and preventive actions (CAPAs) for critical cold chain events.
• Managed inventory accuracy for over 10,000 SKUs of temperature-sensitive products, achieving 99.7% accuracy through cycle counting and WMS optimization.

Warehouse Lead - Life Sciences Division · DHL Supply Chain

Elgin, IL · 2012 - 2014

• Assisted in managing receiving, put-away, picking, and shipping operations for a dedicated pharmaceutical client's refrigerated and frozen inventory.
• Trained new hires on proper cold chain handling procedures, safety protocols, and WMS usage (SAP EWM), contributing to a 15% reduction in onboarding time.
• Operated various material handling equipment, including reach trucks and order pickers, in temperature-controlled environments.
• Maintained high standards of workplace safety, reducing incidents by 20% through proactive hazard identification and adherence to OSHA guidelines.
• Monitored facility temperature and humidity, performing daily checks and escalating deviations to ensure product integrity.

Master of Science in Supply Chain Engineering · Georgia Institute of Technology

Atlanta, GA · 2017 - 2019

• GPA: 3.9/4.0, Dean's List
• Thesis: 'Optimizing Cold Chain Logistics for Biopharmaceutical Products using Predictive Analytics'

Bachelor of Science in Business Administration, Logistics & Operations · University of Illinois Chicago

Chicago, IL · 2008 - 2012

• Magna Cum Laude, GPA: 3.8/4.0
• Awarded 'Excellence in Supply Chain Management' scholarship

Refrigerated Warehouse Manager · Penske Logistics - Cold Chain Division

Joliet, IL · 2020 - Present

• Directed operations for a 250,000 sq ft refrigerated facility, achieving a 98.5% on-time delivery rate for sensitive perishables across the Midwest.
• Implemented a new lean warehousing strategy that reduced labor costs by 12% ($150K annually) while maintaining high service levels.
• Managed a team of 45+ employees, improving team productivity by 18% through enhanced training and performance management programs.
• Oversaw all food safety and regulatory compliance initiatives (HACCP, USDA, FDA), maintaining 100% audit readiness and zero critical findings.

Assistant Refrigerated Warehouse Manager · United States Cold Storage

Pedricktown, NJ · 2016 - 2020

• Supported management of daily cold storage operations for a 150,000 sq ft facility, ensuring optimal temperature control and product integrity.
• Led the successful integration of a new Warehouse Management System (WMS), reducing manual data entry errors by 25% and enhancing inventory accuracy to 99.5%.
• Developed and delivered training programs for 20+ warehouse staff on cold chain best practices, safe handling, and equipment operation.
• Optimized cold storage layout and slotting, increasing usable pallet positions by 10% and improving picking efficiency by 7%.

Operations Supervisor · Ryder System, Inc.

Elizabeth, NJ · 2012 - 2016

• Managed a team of 30 warehouse associates in a high-volume distribution center, improving daily picking efficiency by 15% within the first year.
• Implemented new inventory control procedures, reducing stock discrepancies by 20% and improving order accuracy to 99% consistently.
• Streamlined shipping and receiving processes for over 50 trucks daily, decreasing truck turnaround time by an average of 30 minutes per load.
• Maintained a 95% on-time delivery record through proactive scheduling and effective resource allocation.

Bachelor of Science in Supply Chain Management · University of Illinois Urbana-Champaign

Champaign, IL · 2008 - 2012

• Graduated Magna Cum Laude, GPA: 3.8/4.0
• Recipient of the Supply Chain Excellence Scholarship
• Relevant coursework: Logistics & Transportation, Operations Management, Inventory Control