Surgical Coordinator Resume Example

Surgical Coordinator · Seattle Orthopedic & Sports Medicine Center

Seattle, WA · 2021 - Present

• Manages scheduling for an average of 40 complex orthopedic surgical procedures weekly, optimizing surgeon availability and operating room utilization, leading to a 10% reduction in scheduling conflicts.
• Facilitates timely insurance pre-authorizations for all scheduled surgeries, achieving a 98% approval rate on first submission and reducing claim denials by 15%.
• Provides comprehensive pre-operative education to over 800 patients annually on surgical procedures, recovery expectations, and post-operative care, improving patient preparedness scores by 20%.
• Coordinates seamlessly with physical therapy, anesthesia, and imaging departments to ensure integrated patient care pathways, contributing to a 5% decrease in pre-surgical cancellations.

Assistant Surgical Coordinator · Pacific Northwest Orthopedics

Bellevue, WA · 2018 - 2021

• Supported the coordination of 25+ orthopedic surgeries per week, including joint replacements and arthroscopic procedures.
• Processed and tracked surgical orders, lab results, and imaging studies, ensuring all necessary documentation was available for surgical planning.
• Assisted patients with understanding pre-operative instructions and appointment logistics, handling over 50 patient inquiries daily.
• Collaborated with surgical billing to verify patient benefits and collected co-pays, resulting in a 5% improvement in upfront collections.

Bachelor of Science in Health Informatics and Information Management · University of Washington

Seattle, WA · 2014 - 2018

• Graduated Cum Laude with a GPA of 3.7/4.0
• Completed capstone project on EHR system implementation best practices
• Relevant coursework included Medical Terminology, Healthcare Systems, and Health Data Analytics

Surgical Coordinator · Banner Desert Medical Center

Mesa, AZ · 2021 - Present

• Managed scheduling for 150+ surgical procedures monthly across multiple specialties, reducing scheduling conflicts by 20% through proactive coordination.
• Facilitated pre-operative authorization for 98% of scheduled surgeries, preventing delays and ensuring financial clearance for patients.
• Streamlined patient communication, providing detailed instructions and support to over 200 patients monthly, improving patient readiness scores by 15%.
• Collaborated with surgical teams, anesthesiologists, and admitting staff to optimize operating room utilization, contributing to a 10% increase in surgical caseload efficiency.
• Maintained accurate patient records in Epic EHR, ensuring data integrity and compliance with HIPAA regulations.

Surgical Coordinator · St. Luke's Medical Center

Phoenix, AZ · 2019 - 2021

• Coordinated surgical schedules for a busy orthopedic practice, handling an average of 100 cases per month with a 99% accuracy rate.
• Educated patients on pre and post-operative care, reducing last-minute cancellations by 12% through comprehensive guidance.
• Processed insurance verifications and managed prior authorizations for all scheduled procedures, successfully minimizing claim denials.
• Implemented a new patient tracking system that improved communication flow between surgical and administrative staff, leading to faster patient preparation.

Medical Office Administrator · Desert Valley Medical Group

Phoenix, AZ · 2017 - 2019

• Managed front desk operations, including patient registration, scheduling appointments for 20+ physicians, and handling patient inquiries for a multi-specialty clinic.
• Successfully resolved billing discrepancies and insurance claims for over 50 patients weekly, improving revenue cycle by 5%.
• Trained 3 new administrative staff members on clinic policies, patient management software, and customer service protocols.
• Maintained electronic health records (EHR) for over 5,000 active patients, ensuring accuracy and confidentiality.

Bachelor of Science in Health Sciences · Arizona State University

Tempe, AZ · 2013 - 2017

• Graduated Magna Cum Laude with a GPA of 3.8/4.0.
• Completed capstone project on optimizing patient flow in outpatient clinics.
• Relevant coursework: Medical Terminology, Healthcare Ethics, Anatomy and Physiology, Health Administration.