Director of Student Affairs Resume Example

Director of Student Affairs · Northeastern University

Boston, MA · 2018 - Present

• Led a department of 35 staff, overseeing a $5M annual budget for student support services, resulting in a 15% increase in program participation over 3 years.
• Developed and implemented a new student retention strategy that contributed to a 3% improvement in first-to-second-year retention rates for underrepresented students.
• Managed university-wide COVID-19 response protocols for student well-being, coordinating resources for over 25,000 students and achieving 95% compliance with health guidelines.
• Chaired the campus-wide Behavioral Intervention Team, reducing critical incidents by 20% through proactive support and early intervention.
• Spearheaded the integration of a new student engagement platform, increasing student organization event attendance by an average of 25%.

Associate Dean of Students · Boston University

Boston, MA · 2012 - 2018

• Supervised a team of 12 full-time staff in student conduct, orientation, and leadership development for a student body of 33,000.
• Reduced student conduct policy violations by 10% through a revised educational programming series and restorative justice initiatives.
• Managed a $1.8M budget, identifying cost savings of $150,000 annually through vendor renegotiations and program optimization.
• Led the redesign of the new student orientation program, improving student satisfaction scores by 18% and reducing administrative costs by 10%.
• Authored and updated university policies pertaining to student housing, mental health support, and campus safety, ensuring compliance with federal regulations.

Assistant Dean for Student Development · Emerson College

Boston, MA · 2007 - 2012

• Oversaw all aspects of residential life for 2,500 students, including staff training, policy enforcement, and crisis intervention.
• Developed and launched a peer mentoring program for first-year students, engaging over 500 students annually and improving academic performance by 5%.
• Managed student judicial affairs processes, handling an average of 150 cases per year with a focus on educational outcomes.
• Collaborated with faculty and external partners to offer professional development workshops, increasing student participation by 30%.
• Successfully resolved over 20 high-stakes student crises, including mental health emergencies and Title IX incidents, through effective protocol implementation.

M.Ed. in Higher Education Administration · Boston College

Chestnut Hill, MA · 2005 - 2007

• Graduated with a 3.9 GPA
• Thesis: 'Impact of First-Year Experience Programs on Student Persistence'
• Awarded Graduate Assistantship in Residential Life

B.A. in Psychology · University of Massachusetts Amherst

Amherst, MA · 2001 - 2005

• Magna Cum Laude
• Member, Psi Chi International Honor Society in Psychology
• Completed Capstone Project on student mental health resources

Director of Student Affairs · University of Texas at Austin

Austin, TX · 2017 - Present

• Led a division of 50+ staff and managed an annual budget of $4.5M, optimizing resource allocation to achieve 95% program delivery efficiency for a student body exceeding 50,000.
• Developed and implemented a university-wide mental health strategic plan, increasing student engagement with wellness services by 35% over five years and reducing reported stress levels by 15%.
• Reduced critical incident response times by 25% through improved cross-departmental protocols and advanced staff training, ensuring timely support for student crises.
• Spearheaded initiatives that increased student leadership program participation by 20% annually, fostering a pipeline of 1,200+ engaged student leaders.

Associate Director of Student Life · Texas State University

San Marcos, TX · 2010 - 2017

• Managed a $1.8M budget and supervised a team of 15 full-time staff and 40 student employees, enhancing operational effectiveness by 18%.
• Developed and launched 12 new experiential learning programs, engaging over 3,000 students annually and increasing career readiness scores by 10%.
• Implemented a comprehensive student advocacy program, successfully resolving 90% of student grievances and enhancing student satisfaction with campus resources.
• Increased student organization engagement by 25% by streamlining registration processes and providing targeted training workshops to student leaders.

Assistant Director of Student Activities · University of Houston

Houston, TX · 2006 - 2010

• Coordinated over 150 campus events annually, attracting an average of 10,000+ student attendees and increasing student participation rates by 12%.
• Managed a program budget of $500K, consistently achieving all programmatic goals within allocated resources.
• Developed and facilitated leadership workshops for 200+ student organization officers each semester, improving their event planning and fiscal management skills.
• Supervised 5 graduate assistants and 25 student volunteers, fostering their professional development and ensuring successful program execution.

M.Ed. Educational Leadership · University of Texas at Austin

Austin, TX · 2004 - 2006

• Thesis: 'Impact of Proactive Mental Health Initiatives on Student Persistence in Large Public Universities'
• GPA: 3.9/4.0

B.A. Psychology · Texas A&M University

College Station, TX · 1996 - 2000

• Magna Cum Laude
• Recipient of the Departmental Service Award for community outreach
• GPA: 3.8/4.0