Medical Staff Coordinator Resume Example

Medical Staff Coordinator · Seattle Children's Hospital

Seattle, WA · 2021 - Present

• Managed initial credentialing and re-credentialing for over 350 pediatric specialists, achieving a 98% on-time completion rate and ensuring continuous compliance with DOH and TJC.
• Streamlined provider onboarding process, reducing average time-to-privilege by 15% through improved documentation and database management.
• Led the transition to a new credentialing software (symplr), reducing manual data entry by 20% and improving data accuracy and accessibility for over 700 provider profiles.
• Facilitated 10+ medical staff committee meetings annually, including preparation of agendas, detailed minute-taking, and ensuring timely follow-up on credentialing, privileging, and peer review actions.

Medical Staff Specialist · Northwest Health Partners

Seattle, WA · 2018 - 2021

• Coordinated credentialing verification for 200+ physicians and allied health professionals across 15 diverse specialties, ensuring strict adherence to NCQA standards and internal policies.
• Assisted with payer enrollment applications for over 50 new providers, successfully integrating them into major insurance networks within an average of 60 days.
• Maintained and updated provider profiles in credentialing database (MD-Staff), achieving 99% data integrity for over 700 records and ensuring readiness for audits.
• Provided comprehensive administrative support for medical staff leadership, assisting with policy revisions, regulatory audits, and quality improvement initiatives.

Master of Health Administration (MHA) · University of Washington

Seattle, WA · 2016 - 2018

• Concentration in Healthcare Operations Management
• GPA: 3.9/4.0

Bachelor of Arts (BA) in Health Informatics · University of Washington

Seattle, WA · 2012 - 2016

• Graduated Cum Laude
• GPA: 3.8/4.0

Medical Staff Coordinator · Baylor Scott & White Health

Dallas, TX · 2021 - Present

• Managed credentialing and recredentialing for over 250 medical staff members, achieving 99% compliance with TJC and NCQA standards.
• Streamlined the privileging application process, reducing average processing time by 15% through system optimization and template creation.
• Coordinated Medical Staff Committee meetings, preparing agendas, minutes, and follow up actions for 5 committees monthly.
• Provided comprehensive support to medical staff leadership, facilitating efficient communication and conflict resolution, improving physician satisfaction by 10%.

Junior Medical Staff Coordinator · Texas Health Resources

Plano, TX · 2020 - 2021

• Assisted with initial credentialing for 100+ new physicians, ensuring accurate data entry and primary source verification.
• Maintained provider databases, updating physician profiles and licensure information for over 500 active providers.
• Supported Medical Staff Services department with audit preparation, contributing to a perfect score on the last TJC audit.
• Facilitated communication between physicians and hospital administration, resolving inquiries and requests within 24 hours.

Patient Services Representative · PrimeCare Medical Group

Dallas, TX · 2017 - 2020

• Managed scheduling and patient flow for a clinic with 15+ physicians, improving patient wait times by 20% through efficient coordination.
• Processed insurance verification and patient intake for 50+ patients daily, ensuring data accuracy and compliance with billing regulations.
• Resolved complex patient inquiries and concerns, maintaining a 95% patient satisfaction rating across multiple survey channels.
• Assisted clinic manager with critical administrative tasks, including report generation and supply procurement, saving 5 hours of administrative time per week.

Bachelor of Science in Health Services Administration · University of North Texas

Denton, TX · 2013 - 2017

• Graduated with honors, GPA: 3.8/4.0
• Dean's List for 6 consecutive semesters