Mental Health Support Worker Resume Example

Mental Health Support Specialist · Evergreen Youth Services

Portland, OR · 2024 - Present

• Managed a caseload of 15-20 adolescents with diverse mental health needs, successfully implementing personalized treatment plans that led to a 25% improvement in daily functioning over 6 months.
• Facilitated 8-10 weekly therapeutic group sessions for youth aged 12-18, focusing on coping skills, social emotional learning, and conflict resolution, improving participant engagement by 30%.
• Provided immediate crisis intervention and de-escalation for 5-7 instances per month, effectively preventing hospitalizations and ensuring client safety in high-stress situations.
• Collaborated with a multidisciplinary team, including therapists, social workers, and families, to develop holistic support strategies, resulting in a 90% client retention rate.
• Documented client progress and interventions daily using electronic health records (EHR) systems, maintaining 100% compliance with HIPAA regulations and organizational standards.

Behavioral Health Aide · Maplewood High School

Portland, OR · 2023 - 2024

• Supported 30+ students per week exhibiting behavioral or emotional challenges by implementing proactive strategies and individualized behavior plans, reducing disciplinary incidents by 15%.
• Assisted school counselors and psychologists in conducting daily check-ins and delivering psychoeducational workshops to student groups, reaching over 200 students annually.
• Monitored and recorded student progress on academic and behavioral goals, contributing to 20 individualized education program (IEP) reviews per semester.
• Collaborated with teaching staff to integrate behavioral strategies into classroom settings, improving student engagement and focus by 10% across targeted classes.

Bachelor of Science in Psychology · Oregon State University

Corvallis, OR · 2019 - 2023

• Graduated Cum Laude with a GPA of 3.75/4.00
• Relevant Coursework: Adolescent Development, Abnormal Psychology, Crisis Intervention Strategies, Child and Family Therapy, Behavioral Neuroscience
• Capstone Project: 'Impact of Peer Support Groups on Adolescent Anxiety Levels', conducted survey research with 50 high school students and presented findings.

Mental Health Support Worker · Beacon Hill Community Mental Health

Boston, MA · 2024 - Present

• Provided direct support to 15+ clients with severe mental health conditions, assisting with daily living activities, medication reminders, and appointment coordination, improving client adherence to treatment plans by 25%.
• Successfully de-escalated 10+ crisis situations per month through verbal intervention techniques, preventing hospitalizations and ensuring client safety, maintaining a 0% incident rate of physical restraint.
• Collaborated with multidisciplinary teams to implement and track individualized care plans, resulting in 90% of clients achieving weekly therapeutic goals.
• Facilitated psychoeducational groups for 5-8 clients twice weekly, covering topics like stress management and coping skills, leading to a reported 15% increase in client self-efficacy.
• Maintained meticulous documentation for 20+ client records daily, ensuring compliance with HIPAA regulations and contributing to streamlined care coordination.

Youth Program Coordinator · Empower Youth Alliance

Boston, MA · 2023 - 2024

• Managed and supervised daily activities for 30+ at-risk youth aged 12-18, ensuring a safe and engaging environment.
• Developed and implemented 4 new educational workshops focused on conflict resolution and emotional regulation, leading to a 20% reduction in behavioral incidents.
• Provided one-on-one mentorship and guidance to 10 youth, improving their academic performance by an average of 15% and fostering positive coping mechanisms.

Bachelor of Arts in Psychology · Boston University

Boston, MA · 2019 - 2023

• Graduated Magna Cum Laude with a GPA of 3.8/4.0.
• Relevant Coursework: Abnormal Psychology, Developmental Psychology, Counseling Theories, Cognitive Behavioral Therapy (CBT) Foundations, Social Psychology.
• Thesis: 'Impact of Community Support Programs on Adolescent Mental Health Outcomes,' involving qualitative research with 30 participants.