Senior UX Designer Resume Example

Senior UX Design Lead · BioSense Health Solutions

Seattle, WA · 2020 - Present

• Led UX strategy and design for a B2B SaaS platform used by 500+ hospitals, resulting in a 15% reduction in data entry errors and a 20% increase in clinician task completion speed.
• Managed a team of 3 UX designers, fostering a culture of user-centered design and delivering consistent design system updates that improved product consistency by 30%.
• Conducted extensive usability testing with medical professionals, leading to a 25% improvement in user satisfaction scores for critical diagnostic workflows.
• Championed accessibility initiatives, ensuring WCAG 2.1 AA compliance and HIPAA readiness across all product interfaces, impacting over 100,000 daily users.

UX Designer · Venture Health Tech

Boston, MA · 2016 - 2020

• Designed end-to-end user flows and interfaces for a patient engagement mobile application, leading to a 35% increase in patient portal adoption and medication adherence rates.
• Collaborated with product managers and engineers to integrate complex medical device data visualization into a unified dashboard, reducing data interpretation time by 18%.
• Performed ethnographic research and contextual inquiries in clinical settings to identify pain points, informing the redesign of the EHR interface that improved charting efficiency by 10%.
• Developed and maintained a component library that streamlined the design process, cutting design iteration time by 20% across multiple product lines.

Associate UX Designer · Health Informatics Inc.

Chicago, IL · 2015 - 2016

• Assisted in user research and wireframing for an internal medical records management system, improving data retrieval efficiency for administrative staff by 12%.
• Created interactive prototypes using Axure RP for usability testing sessions, gathering critical feedback that shaped early product development.
• Contributed to the development of design specifications and documentation, ensuring clear communication of design decisions to development teams.
• Analyzed user feedback and analytics data to identify areas for improvement in existing healthcare software, leading to targeted UX enhancements.

Master of Science in Human-Centered Design & Engineering · University of Washington

Seattle, WA · 2013 - 2015

• Specialized in Usability Engineering and Information Architecture for complex systems.
• Thesis: "Designing for Clinician Efficiency in Emergency Room Environments."

Bachelor of Arts in Cognitive Science · University of Michigan

Ann Arbor, MI · 2009 - 2013

• Graduated Magna Cum Laude, GPA: 3.85/4.0.
• Focused on human perception, memory, and decision-making processes.

Senior UX Designer · Ignition Labs

Austin, TX · 2021 - Present

• Led end-to-end UX for a flagship B2B SaaS platform, increasing user task completion rates by 18% and reducing support tickets by 15% within 12 months.
• Mentored two junior designers, fostering a culture of iterative design and elevating team productivity by 20% through workshops and feedback sessions.
• Conducted extensive user research, synthesizing insights from 50+ interviews and usability tests to inform strategic product roadmap decisions for 3 key features.
• Collaborated cross-functionally with product and engineering teams to successfully launch 3 major feature releases, resulting in a 10% increase in monthly active users.

UX Designer · Catalyst Innovations

Austin, TX · 2018 - 2021

• Designed and prototyped user interfaces for mobile and web applications, contributing to a 25% improvement in user onboarding success rate for a new product line.
• Facilitated usability testing with 75+ participants, identifying critical pain points and implementing design solutions that improved user satisfaction scores by 12%.
• Developed and maintained design system components, ensuring consistency across 4 product offerings and reducing design iteration time by 10%.
• Translated complex business requirements into intuitive user flows, wireframes, and high-fidelity mockups for key features, delivering projects 15% ahead of schedule.

Market Research Analyst · Insight Partners Group

Dallas, TX · 2014 - 2016

• Executed comprehensive market research studies for 10+ clients, leveraging quantitative and qualitative methodologies to uncover key consumer insights.
• Analyzed large datasets to identify emerging market trends and consumer behavior patterns, informing product development strategies that resulted in a 5% increase in market share for a major client.
• Developed and presented detailed research reports and recommendations to C-suite executives, guiding marketing campaign decisions that boosted ROI by an average of 8%.
• Managed survey design, data collection, and statistical analysis using SPSS and Excel, ensuring data integrity and actionable results for project stakeholders.

Master of Science in Human-Computer Interaction · Georgia Institute of Technology

Atlanta, GA · 2016 - 2018

• Specialization in User Research and Interaction Design
• Thesis: 'Affective Computing in Digital Product Engagement'
• GPA: 3.9/4.0

Bachelor of Business Administration in Marketing · Texas A&M University

College Station, TX · 2010 - 2014

• Minor in Psychology
• Dean's List 6 semesters
• Graduated Cum Laude, GPA: 3.7/4.0