Technical Product Manager Resume Example

Senior Technical Product Manager, AI & Risk · Stripe

New York, NY · 2021 - Present

• Led the product strategy and roadmap for AI-driven fraud detection systems, reducing false positive rates by 18% and preventing over $20M in potential losses annually.
• Managed a portfolio of machine learning models and data pipelines, overseeing their lifecycle from research to deployment, impacting millions of transactions daily.
• Collaborated with data scientists and engineers to launch a new anomaly detection engine, improving real-time risk scoring accuracy by 25% for high-volume transactions.
• Defined and championed key product metrics, resulting in a 15% increase in merchant adoption of advanced security features.

Technical Product Manager, Data & Analytics · Block (formerly Square)

San Francisco, CA · 2017 - 2021

• Developed and launched data products that provided real-time analytics dashboards for SMB merchants, leading to a 30% uplift in customer engagement with reporting tools.
• Pioneered the integration of new data sources, expanding the data lake capabilities by 20% and enabling richer insights for product and marketing teams.
• Scoped and prioritized features for internal data platforms, reducing data extraction time for analysts by an average of 4 hours per week.
• Facilitated quarterly product reviews with executive stakeholders, ensuring alignment of data initiatives with overall company objectives.

Product Manager, API Integrations · Plaid

San Francisco, CA · 2013 - 2017

• Managed the lifecycle of several core API products, increasing integration partner adoption by 40% over two years.
• Gathered requirements and translated complex technical specifications into user stories for engineering teams, resulting in a 20% faster release cycle for new API versions.
• Conducted market research and competitive analysis to identify new API opportunities, contributing to a 10% increase in API usage volume.
• Collaborated directly with external developers to refine API documentation and SDKs, improving developer satisfaction scores by 15%.

Master of Science in Artificial Intelligence · Carnegie Mellon University

Pittsburgh, PA · 2012 - 2013

• Specialized in Machine Learning and Natural Language Processing.
• Thesis: 'Adaptive Anomaly Detection in Financial Transaction Streams'.

Bachelor of Science in Computer Science, Magna Cum Laude · University of Michigan

Ann Arbor, MI · 2009 - 2012

• GPA: 3.8/4.0
• Member of Phi Beta Kappa Honor Society.

Senior Technical Product Manager, Developer Platform · Auth0 (now Okta)

Bellevue, WA · 2020 - Present

• Led product roadmap for core authentication APIs and SDKs, increasing API adoption by 25% across key enterprise accounts and expanding developer reach by 15%
• Managed a cross-functional team of 8 engineers, 2 designers, and 1 QA, consistently delivering quarterly product releases on time and within budget
• Initiated and drove the development of a new extensibility framework, reducing average integration time for partners by 30% and enabling 5 new strategic partnerships
• Conducted market research and competitive analysis, identifying new opportunities that contributed to a 10% increase in platform revenue for the current fiscal year

Product Manager, Small Business Solutions · Intuit

Mountain View, CA · 2016 - 2020

• Defined and launched a new subscription tier for QuickBooks Online, growing subscriber base by 180,000 users within the first year and achieving 90% positive feedback
• Collaborated with engineering to overhaul the user onboarding flow, reducing customer churn by 12% for new small business users within the first 3 months
• Implemented data driven strategies using A/B testing and user analytics, leading to a 7% uplift in core feature engagement for accounting professionals
• Oversaw backlog prioritization and sprint planning for two scrum teams, ensuring alignment with quarterly business objectives and product vision

Senior Business Systems Analyst · Microsoft

Redmond, WA · 2012 - 2016

• Analyzed and optimized internal enterprise resource planning (ERP) systems, improving data processing efficiency by 20% and reducing manual data entry errors by 15%
• Led requirements gathering and documentation for critical financial reporting modules, facilitating successful deployment across 5 global business units
• Developed and maintained SQL queries for ad hoc data analysis and reporting, supporting 20+ key stakeholders with actionable insights for strategic decision making
• Managed communication between business users and IT development teams, ensuring clear understanding of technical constraints and business needs for system enhancements

Bachelor of Science in Computer Science · University of Washington

Seattle, WA · 2008 - 2012

• Graduated Magna Cum Laude, GPA: 3.8/4.0
• Completed capstone project: Developed a secure, real-time messaging application using Java and PostgreSQL
• Relevant coursework included Data Structures, Algorithms, Software Engineering, and Database Systems