UX Designer Resume Example

Senior UX Designer · Salesforce

San Francisco, CA · 2021 - Present

• Led the redesign of the Salesforce CRM analytics dashboard, improving user engagement by 20% and reducing report generation time by 15% for over 500,000 active users.
• Conducted extensive user research, including 50+ interviews and 10 rounds of usability testing, informing design iterations that increased conversion rates by 12% on key features.
• Mentored a team of 3 junior UX designers, overseeing project deliverables and fostering a collaborative design environment.
• Collaborated with product management and engineering teams to define product roadmaps and ensure technical feasibility for new features, resulting in a 95% on-time delivery rate.
• Developed and maintained a comprehensive design system, enhancing consistency across 5 product lines and accelerating design-to-development cycles by 25%.

UX Designer · Slack

San Francisco, CA · 2018 - 2021

• Designed and launched new features for the Slack Connect platform, contributing to a 30% increase in cross-organizational collaboration for business users.
• Conducted A/B tests on 4 critical UI elements, leading to a 10% improvement in user onboarding completion rates.
• Created detailed wireframes, prototypes, and user flows for mobile and web applications, ensuring seamless user journeys across platforms.
• Collaborated with a team of 4 product managers and 8 engineers to translate complex business requirements into intuitive user interfaces.
• Presented design concepts and research findings to stakeholders, securing buy-in for strategic design initiatives valued at over $1M.

Master of Science in Human-Computer Interaction · Carnegie Mellon University

Pittsburgh, PA · 2016 - 2018

• Completed capstone project on AI ethics in UX, receiving an 'Outstanding Project' award.
• Analyzed user behavior data to inform design decisions for a health tech startup, leading to a 15% improvement in task completion.
• Coursework included Interaction Design, User Research Methods, and Cognitive Psychology.

Bachelor of Arts in Graphic Design · University of California, Berkeley

Berkeley, CA · 2012 - 2016

• Graduated with Magna Cum Laude honors.
• Student representative for the Art & Design Department.
• Developed a portfolio of award-winning print and digital design projects.

Senior UX Designer · Workday

Austin, TX · 2021 - Present

• Led end-to-end UX design for a core financial reporting module, resulting in a 25% reduction in task completion time for financial analysts.
• Implemented a new design system component for data tables, improving consistency across 10+ product areas and reducing design-to-development handoff time by 15%.
• Conducted extensive user research (interviews, usability tests with 50+ enterprise users) to uncover pain points in complex data entry, informing design iterations that decreased user errors by 18%.
• Collaborated with product managers and engineers to define roadmap for analytics dashboards, improving data discoverability by 30% through intuitive visualization techniques.

UX Designer · SolarWinds

Austin, TX · 2018 - 2021

• Designed intuitive interfaces for network performance monitoring tools, contributing to a 10% increase in product adoption among IT professionals.
• Streamlined existing workflow for incident management, reducing average resolution time by 12% through user-centered design improvements.
• Developed interactive prototypes using Axure RP for critical features, facilitating stakeholder alignment and reducing development rework by 20%.
• Participated in field studies and contextual inquiries with enterprise IT teams, synthesizing insights to inform feature prioritization and design strategy for two major product releases.

Bachelor of Science in Industrial Design · Texas A&M University

College Station, TX · 2014 - 2018

• Graduated Magna Cum Laude with a GPA of 3.8/4.0
• Completed capstone thesis on 'Designing for Data Overload in Enterprise Applications'