Cold Chain Logistics Manager Resume Example

Cold Chain Logistics Manager · Americold Logistics

Chicago, IL · 2021 - Present

• Managed end-to-end cold chain operations for a portfolio exceeding $500M in temperature-sensitive products, maintaining 99.8% on-time delivery performance.
• Implemented new IoT-based temperature monitoring systems across 3 warehouses, reducing product loss due to temperature excursions by 15% and saving $250K annually.
• Optimized warehouse layout and processes for a 200,000 sq ft cold storage facility, increasing storage capacity by 10% and improving picking efficiency by 12%.
• Negotiated contracts with 5+ national carriers, achieving a 7% reduction in freight costs while upholding stringent service level agreements.
• Led and mentored a team of 10 logistics specialists, developing training programs that improved team productivity by 20% and reduced error rates.

Logistics Coordinator, Cold Chain Division · C.H. Robinson

Chicago, IL · 2019 - 2020

• Coordinated daily inbound and outbound shipments for perishable goods, managing over 500 loads per month with 99.5% compliance to temperature requirements.
• Developed and maintained relationships with a network of 30+ temperature-controlled carriers, expanding capacity by 20% during peak seasons.
• Utilized TMS (Navisphere) to track and monitor shipments in real-time, proactively resolving potential delays and temperature deviations for 98% of critical shipments.
• Conducted root cause analysis for 15+ temperature-related incidents, implementing corrective actions that prevented recurrence.
• Collaborated with sales and operations teams to optimize routing and consolidation strategies, resulting in a 5% improvement in overall shipping efficiency.

Master of Science in Supply Chain Management · Michigan State University

East Lansing, MI · 2017 - 2019

• Completed a master's thesis focused on predictive analytics for cold chain optimization, reducing potential spoilage risks by 18%.
• Achieved a cumulative GPA of 3.9/4.0, demonstrating strong analytical and problem-solving skills.
• Active member of the Council of Supply Chain Management Professionals (CSCMP) student chapter.

Bachelor of Science in Business Administration, Logistics Specialization · University of Illinois Urbana-Champaign

Urbana, IL · 2013 - 2017

• Graduated Magna Cum Laude, ranking in the top 10% of the College of Business.
• Consistently made the Dean's List for all eight semesters.
• Awarded the Supply Chain Excellence Scholarship for academic achievement and leadership potential.

Cold Chain Logistics Manager · BioLogistics Solutions

Dallas, TX · 2021 - Present

• Managed global cold chain operations for a portfolio of over 50 high-value pharmaceutical and biotech products, overseeing 1,500+ annual shipments.
• Implemented real-time temperature monitoring and alert systems, reducing temperature excursion incidents by 25% within the first year.
• Developed and enforced GxP-compliant standard operating procedures (SOPs), improving audit readiness scores by 20% and ensuring 100% regulatory adherence for all drug shipments.
• Negotiated contracts with specialized cold chain carriers, achieving a 10% reduction in freight costs while maintaining strict temperature control standards.
• Led a cross-functional team to qualify new cold storage facilities and transportation lanes, expanding distribution network capacity by 15%.

Cold Chain Coordinator · MedTrans Solutions

Houston, TX · 2018 - 2021

• Coordinated domestic cold chain logistics for pharmaceutical products, managing an average of 200 temperature-sensitive deliveries weekly across 10 states.
• Optimized packaging and loading protocols for refrigerated trucks, decreasing product damage and spoilage rates by 8% annually.
• Utilized supply chain software to track shipments, resolve transit issues, and provide timely updates, improving on-time delivery performance to 98.5%.
• Assisted in internal and external audits, ensuring all documentation and processes met FDA and client GxP requirements consistently.
• Trained new logistics personnel on cold chain best practices and safety protocols, enhancing team efficiency and compliance.

Bachelor of Science in Supply Chain Management · Texas A&M University

College Station, TX · 2014 - 2018

• Graduated Cum Laude with a GPA of 3.7/4.0
• Completed capstone project on optimizing cold chain routes for perishable goods, reducing theoretical transit times by 15%
• Member of the Supply Chain Management Association