Product Engineering Manager Resume Example

Senior Product Engineering Manager · Block (Square)

New York, NY · 2021 - Present

• Led a team of 15 engineers across two squads in developing and launching critical payment processing features, increasing transaction throughput by 30% and reducing average latency by 15ms.
• Drove the successful integration of a new fraud detection engine, resulting in a 25% reduction in fraudulent transactions and an estimated $5M in annual savings.
• Mentored and grew engineering talent, fostering a 100% retention rate within the team and promoting 3 senior engineers to lead roles.
• Collaborated with product management to define the roadmap for merchant services, delivering 5 major product iterations that boosted active merchant engagement by 20%.

Product Engineering Manager · PayPal

San Jose, CA · 2018 - 2021

• Managed a team of 8 software engineers responsible for the core wallet and checkout experience, improving conversion rates by 12% through A/B testing and feature enhancements.
• Implemented a new microservices architecture for user authentication, reducing system downtime by 90% and enhancing security posture against common vulnerabilities.
• Streamlined deployment pipelines using CI/CD practices, cutting release cycles from bi-weekly to daily for critical updates.
• Played a key role in launching mobile-first payment features that contributed to a 15% increase in mobile transaction volume year-over-year.

Lead Software Engineer · Plaid

San Francisco, CA · 2015 - 2018

• Designed and developed scalable APIs for financial data aggregation, handling over 100 million API calls daily with 99.99% uptime.
• Led a cross-functional project to improve data sync reliability for bank connections, reducing failure rates by 40% and enhancing data accuracy.
• Mentored junior engineers and contributed to defining best practices for secure coding and API design.
• Pioneered a critical security audit process that identified and remediated potential vulnerabilities, bolstering platform integrity.

M.S. Computer Science · New York University Tandon School of Engineering

Brooklyn, NY · 2014 - 2016

• Specialized in Distributed Systems and Cryptography, with a focus on secure data transmission.
• Maintained a GPA of 3.8/4.0; Dean's List recipient.
• Thesis project: 'Scalable and Secure Blockchain Infrastructure for Financial Ledgers'.

B.S. Computer Engineering · Rutgers University

New Brunswick, NJ · 2010 - 2014

• Graduated Summa Cum Laude with a GPA of 3.7/4.0.
• Completed senior design project: 'Secure Peer-to-Peer Payment System using Homomorphic Encryption'.
• Awarded University Honors Program distinction for academic excellence and research.

Product Engineering Manager · Atlassian

Austin, TX · 2022 - Present

• Led a team of 10 engineers and 2 product managers to launch a new enterprise collaboration feature, resulting in 15% increase in paid user engagement within the first quarter.
• Owned the strategic roadmap and execution for a core product module, improving system reliability by 25% and reducing latency by 10ms for critical operations.
• Implemented agile methodologies and continuous delivery pipelines, increasing team feature velocity by 20% and reducing deployment lead time by 30%.
• Mentored 3 senior engineers into leadership roles, fostering a culture of ownership and technical excellence across the team.

Product Engineering Manager · ServiceNow

Austin, TX · 2020 - 2022

• Promoted from Engineering Manager after 1.5 years due to consistent success in delivering high-impact features and cultivating team growth.
• Managed a cross-functional team of 8 engineers, delivering 4 major product releases on schedule that generated over $5M in new annual recurring revenue.
• Collaborated closely with product management and design to define clear requirements, ensuring 95% alignment between technical implementation and business objectives.
• Reduced operational costs by 18% through optimizing cloud resource utilization and implementing efficient data processing algorithms.

Engineering Manager · ServiceNow

Austin, TX · 2018 - 2019

• Led a team of 6 software engineers focused on developing scalable backend microservices for the core platform, improving API response times by 15%.
• Drove the adoption of new testing frameworks, increasing code coverage by 20% and decreasing production incidents by 10% month-over-month.
• Successfully delivered a critical infrastructure upgrade project on time and under budget, enhancing system stability for 500,000+ daily active users.

Senior Software Engineer · Amazon Web Services (AWS)

Seattle, WA · 2014 - 2018

• Designed and implemented high-performance distributed systems for a core AWS service, improving data processing throughput by 30%.
• Optimized critical database queries, reducing average execution time from 500ms to 50ms, positively impacting customer experience.
• Contributed to the development of a new API, which was adopted by 100+ internal and external teams, increasing service integration points.
• Mentored junior engineers on best practices in cloud architecture, code quality, and system reliability.
• Participated in on-call rotations, maintaining 99.99% uptime for assigned services.

Bachelor of Science in Computer Science, Magna Cum Laude · The University of Texas at Austin

Austin, TX · 2010 - 2014

• GPA: 3.8/4.0
• Recipient of the Dean's Award for Academic Excellence (2013, 2014)
• Completed capstone project on distributed systems for real-time data processing.