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"References available upon request."
It is the most debated line on any resume. Some candidates include it out of habit. Others leave it off because a career coach told them not to. And most people never think about their references at all until a hiring manager sends that dreaded email: "Can you provide three professional references by Friday?"
That is when the panic sets in. Who do you ask? What information do you include? Should it match your resume formatting? Do you need a separate document or can you just list names in the email?
This guide answers every one of those questions. You will learn exactly when you need a reference page, how to format it professionally, who to choose as your references, and how to ask them without it feeling awkward. There is also a ready-to-use template you can copy right now.
If you are still putting together the resume itself, start with our complete guide on how to write a resume before worrying about references.
The short answer: no, not on the resume itself.
Your resume is prime real estate. Every line should be working to prove your qualifications, highlight your achievements, and get you past applicant tracking systems. A list of names and phone numbers does none of those things.
Here is why references do not belong on the actual resume:
The one exception is if a job posting explicitly says "include references on your resume." In that case, follow the instructions exactly. But this is rare, and even then, a separate reference page attached as a second document is usually the cleaner approach.
Even though references should not live on your resume, you absolutely need a reference page ready to go. Here are the situations where you will need one:
The most common scenario. A recruiter or hiring manager will email you (usually after a second or final interview) asking for professional references. Having a polished document ready means you can respond within hours instead of scrambling for days.
Many companies run reference checks as a final step before extending a formal offer. A delay on your end can slow down the entire process and, in competitive hiring situations, cost you the role.
Graduate school admissions, research positions, teaching roles, and academic fellowships almost always require references. Academic references follow slightly different conventions, which we will cover later in this guide.
Positions that require background checks or security clearance often ask for an extended reference list (sometimes five or more contacts) as part of a formal application package.
Sometimes an interviewer will casually ask, "Do you have references you can share?" Being able to say "I have a reference page prepared, I will send it over right after this call" signals professionalism and preparation.
Your reference page should be a clean, well-formatted document that matches the visual style of your resume. Here is a template you can adapt:
[Your Full Name]
[Your Phone Number] | [Your Email Address] | [Your LinkedIn URL]
PROFESSIONAL REFERENCES
1. [Reference Full Name]
[Job Title], [Company Name]
Phone: [Phone Number]
Email: [Email Address]
Relationship: [e.g., Direct Manager at Company X, 2022-2025]
2. [Reference Full Name]
[Job Title], [Company Name]
Phone: [Phone Number]
Email: [Email Address]
Relationship: [e.g., Senior Colleague and Project Lead]
3. [Reference Full Name]
[Job Title], [Company Name]
Phone: [Phone Number]
Email: [Email Address]
Relationship: [e.g., Client, worked together on Project Y]If you are building your resume with JobSprout, your references section will be formatted consistently with the rest of your CV, keeping everything professional and polished.
Not all references are created equal. The people you choose, and the order you list them, can meaningfully influence a hiring manager's perception of you.
Direct managers and supervisors are the gold standard. They can speak to your day-to-day work ethic, your ability to meet deadlines, how you handle feedback, and how you collaborate with a team. If a hiring manager could only call one person, they would want to speak to your boss.
Senior colleagues who worked closely with you on projects are the next best option. They can provide specific examples of your contributions and are especially useful if your direct manager is unavailable.
Clients or external stakeholders are valuable for roles where relationship management matters. A client who says "I requested to work with this person on every project" is a powerful endorsement.
Mentors or skip-level managers (your manager's manager) can speak to your broader impact and potential. They tend to give more strategic references, which is useful for senior roles.
University professors or academic advisors are appropriate for recent graduates or anyone applying to academic positions. Choose professors who know your work well, not just ones whose classes you attended.
Family members, even if they happen to work in a relevant field. Hiring managers will see through this immediately.
Friends who cannot speak to your professional capabilities. A personal character reference is only appropriate if the employer specifically asks for one.
Former managers you left on bad terms with. Even if the relationship was complicated, a lukewarm or negative reference is far worse than not listing someone at all.
People who do not know you well. A CEO whose name sounds impressive but who cannot recall your specific contributions will do more harm than good when the hiring manager calls.
Anyone you have not asked first. Surprising someone with a reference check call is unprofessional and almost guarantees a mediocre response.
| Reference Type | Best Used For | Strength Level |
|---|---|---|
| Direct manager / supervisor | Any role; always the strongest option | Very strong |
| Senior colleague or team lead | When your manager is unavailable or you worked more closely with peers | Strong |
| Client or external stakeholder | Sales, consulting, account management, freelance roles | Strong |
| Skip-level manager | Senior or leadership positions | Strong |
| Professor or academic advisor | Graduate roles, research positions, early career | Moderate to strong |
| Mentor (informal) | When you lack formal work history (career changers, new graduates) | Moderate |
| Personal or character reference | Only when specifically requested by the employer | Weak for professional roles |
Three to five references is the standard. Most employers will ask for three. Having five prepared gives you flexibility to tailor your list to the specific role.
Here is a good structure:
If a job posting says "provide three references," provide exactly three. Do not provide five thinking it will impress them. Follow instructions precisely.
This is the step most people dread, but it does not need to be uncomfortable. The key is to ask early, be specific about the role, and make it easy for your reference to say yes.
Here is a template you can adapt:
Subject: Would you be willing to be a professional reference for me?
Hi [Name],
I hope you are doing well. I am currently exploring new opportunities
in [industry/field] and am applying for [type of role] positions.
Given our time working together at [Company], I was wondering if you
would be comfortable serving as a professional reference for me. You
would likely receive a phone call or email from a hiring manager
asking about my work on [specific project or general responsibilities].
I have attached my updated resume for context. If you have any
questions about what I am looking for or what the role involves,
I am happy to fill you in.
I completely understand if the timing does not work or if you would
prefer not to. Either way, I really appreciated working with you
and value your perspective.
Thank you for considering it.
Best regards,
[Your Name]Once someone says yes, keep them in the loop:
This courtesy makes people far more willing to serve as your reference again in the future.
Each entry on your reference page should include six pieces of information, presented consistently:
Academic references work differently: PhD applications normally require two academic referees submitted through the portal rather than listed on the CV. See applying for a PhD in the UK for how to choose and brief them. 2. Current job title (not necessarily their title when you worked together) 3. Current company or organisation 4. Phone number (confirm this is their preferred number for professional calls) 5. Email address (use their work email unless they prefer personal) 6. Your relationship to them (job title context and timeframe)
Example 1: Former direct manager
Sarah Chen
Director of Engineering, Datastream Technologies
Phone: +44 7700 900123
Email: sarah.chen@datastream.io
Relationship: Direct manager at Meridian Software, 2022-2025Example 2: Senior colleague
James Okonkwo
Lead Product Designer, Finova Group
Phone: +44 7700 900456
Email: j.okonkwo@finovagroup.com
Relationship: Cross-functional project lead; collaborated on 3 product launchesExample 3: Client
Dr. Amara Patel
Head of Research, Brighton NHS Trust
Phone: +44 7700 900789
Email: amara.patel@nhs.net
Relationship: Primary client contact for health data platform project, 2023-2024Let us settle this once and for all.
Leave it off.
Here is why:
If your resume feels visually unbalanced and you have a small gap at the bottom of the page, some career advisors suggest including it as a minor formatting fix. But a better solution is to expand a bullet point, add a relevant certification, or include one more achievement. Any of those options add actual value.
The bottom line: if you are spending mental energy on whether to include this phrase, redirect that energy toward making your bullet points stronger. That is what actually moves your application forward. Our guide on common resume mistakes covers this and other outdated habits worth breaking.
Academic and professional references serve different purposes and follow different conventions. If you are applying for both types of roles simultaneously, you may need two separate reference pages.
| Aspect | Professional Reference | Academic Reference |
|---|---|---|
| Primary focus | Work performance and collaboration | Intellectual ability and research potential |
| Typical source | Managers, colleagues, clients | Professors, thesis advisors, research leads |
| Format | Phone call or email exchange | Formal written letter (often confidential) |
| Initiated by | Hiring manager contacts the reference | Referee uploads letter to application portal |
| Timeframe to prepare | Days | Weeks (give at least 3-4 weeks' notice) |
| Number typically required | 3 | 2-3 letters |
You are in a transitional zone. For industry roles, lean toward professional references (internship supervisors, part-time job managers) but supplement with one academic reference if your work experience is limited. For graduate programmes, stick entirely to academic references unless the programme values industry experience.
Even candidates who create a reference page often make avoidable errors. Here are the most common ones and how to fix them.
This is the single biggest mistake. Never list someone as a reference without their explicit agreement. An unprepared reference gives vague, generic answers. A prepared one gives specific, enthusiastic endorsements. The difference is enormous.
If your reference changed jobs, their old work email and phone number might not reach them. Confirm all contact details before submitting your reference page. A bounced email or disconnected phone number reflects poorly on you, not them.
A VP who barely knows you will give a weaker reference than a team lead who worked beside you for two years. Hiring managers can tell the difference between someone reading from your resume and someone who genuinely knows your work.
Tailor your reference list to the role. Applying for a management position? Lead with references who can speak to your leadership. Applying for a technical role? Choose people who have seen your technical work firsthand. Your prepared list of five gives you room to rotate.
When you give an employer your reference page, send a quick message to each person on the list: "Company X may be reaching out about a [Job Title] role. Here is what the position involves." This helps your references tailor their comments and avoids the awkwardness of being caught off guard.
Diversity of references matters. If all three references are from the same organisation, hiring managers may wonder whether your experience is too narrow or whether you struggled to build relationships elsewhere. Aim for at least two different companies or contexts.
Your references are doing you a favour. A brief thank-you email after the process (whether you got the job or not) goes a long way. If you did get the role, an even warmer note is appropriate. These people are part of your professional network, and maintaining the relationship matters.
For more pitfalls that can derail your application beyond the reference page, see our full list of resume mistakes to avoid.
A strong reference page is one of those career documents that takes thirty minutes to create but can save you days of stress when opportunity knocks. Here is a quick checklist:
Your references are real people vouching for your professional reputation. Treat the process with the same care you would give to the resume itself. Choose thoughtfully, ask respectfully, and keep your references informed throughout your job search.
If you are looking for ways to strengthen the networking side of your job search, our collection of networking email templates can help you reach out to contacts, request introductions, and follow up after informational interviews.
And if your resume itself needs work before you start thinking about references, JobSprout can help you build a polished, ATS-friendly resume in minutes, so your references are backing up an application that is already strong.
Good luck with your search.